Verna Gordon
Portsmouth,VA
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
13
13
years of professional experience
Work History
Mental Health/Substance Abuse Case Manager
City Of Norfolk Community Services Board
Norfolk, VA
06.2006 - 09.2019
- Administered residential treatment center for adolescents with addiction and abuse pathology.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Conducted in-home visits to provide supportive services.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Managed caseload to satisfy multiple patients with diverse needs.
Education
Bachelor of Arts - Public Administrator
Capella University
Minneapolis, MN12.2016
Bachelor of Arts - Sociology
Norfolk State University
Norfolk, VA05.2012
Timeline
Mental Health/Substance Abuse Case Manager
City Of Norfolk Community Services Board
06.2006 - 09.2019
Bachelor of Arts - Public Administrator
Capella University
Bachelor of Arts - Sociology
Norfolk State University
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