Summary
Overview
Work History
Education
Skills
Timeline
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Verna Harry

Fort Lauderdale,United States

Summary

Capable Cocktail Server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Alcohol-served establishments.

Overview

8
8
years of professional experience

Work History

Catering Events Bartender

Advance Hospitality
01.2024 - Current
  • Officially Certified and Qualified to serve alcohol beverages.
  • Worked closely with teammates to provide seamless service during complex or large-scale catering events.
  • Enhanced customer satisfaction by providing exceptional bartending services at various catering events.
  • Managed inventory and restocked supplies, ensuring smooth operation during busy events.
  • Served high customer volumes during special events, nights, and weekends.

Waitress

Fins and Feathers Restaurant & Lounge
11.2020 - 12.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Bar Back

My Sisters Room Night Club
05.2018 - 02.2020
  • Worked either alone or in a 2-3 person team in a very high stress/extremely busy nightclub environment
  • Restocked ice, condiments, and snacks.
  • Replaced empty kegs and soda syrups.
  • Learned how to make wide variety of mixed drinks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Waitress

Texas Roadhouse
10.2016 - 07.2019
  • Always gave my guest my unique personality which helped sell the overall Restaurant experience.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

ABC Bartending School
Fort Lauderdale, FL
01.2024

High School Diploma -

Sprayberry High School
Marietta, GA
05.2012

Skills

  • 6 years experience as a Bottle Service/ VIP Cocktail Waitress
  • Great customer service
  • Highly motivated team player, with good interpersonal skills
  • Strong Sales Background, as it pertains to the nightlife industry
  • Great personal presentation, professional mannerisms and communication
  • Pays incredible attention to detail
  • Suggestive Selling
  • Liquor, beer, and wine knowledge
  • Strong multitasking
  • Bar Equipment Familiarity

Timeline

Catering Events Bartender

Advance Hospitality
01.2024 - Current

Waitress

Fins and Feathers Restaurant & Lounge
11.2020 - 12.2023

Bar Back

My Sisters Room Night Club
05.2018 - 02.2020

Waitress

Texas Roadhouse
10.2016 - 07.2019

ABC Bartending School

High School Diploma -

Sprayberry High School

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Verna Harry