Vernalisa Atonio
Summary
Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments. Personable Baggage Handler committed to providing safe and organized property transportation. Highly skilled in customer service and time management. Demonstrated history of maintaining a friendly and professional demeanor under any circumstance.
Overview
7
7
years of professional experience
Work History
Baggage Handler Lead
Unifi
SeaTac, US
02.2022 - Current
- Lead baggage handling team with accountability and efficiency
- Implement strategies enhancing operational workflow
- Contribute innovative ideas for long-term company growth
- Ensure timely and accurate baggage processing
- Foster team collaboration for improved service delivery
- Foster teamwork among handlers, coordinating seamless luggage transfers
- Mentor new staff, promoting best practices and safety protocols to minimize incidents
- Propose and execute innovative solutions for baggage tracking and handling
- Streamline workflows, resulting in improved efficiency and reduced mishandling rates
- Oversee meticulous luggage sorting and loading procedures
- Ensure compliance with airline regulations and maintain accurate documentation for all handled items
- Spearhead baggage handling team, driving operational excellence
- Implement strategic workflows, ensuring timely processing and reducing mishandling rates
Coordinator
MAINFREIGHT
Tacoma, US
10.2021 - 01.2022
- Account champion for Vioty customer
- Pick, pack, load, unload, do inventory and ship out orders for customers
- Receive trucks, do outbound/inbound inward for delivery
Picker/Packer/Shipper
Taylor Farms
Kent, US
06.2018 - 09.2021
- Drove operational excellence in logistics, managing inbound/outbound deliveries and implementing robust inventory control measures to ensure timely order processing
- Demonstrated versatility in warehouse operations, proficiently operating multiple forklift types while maintaining stringent safety standards and inventory accuracy
- Picked and packed orders efficiently, meeting daily targets and ensuring timely shipment
- Collaborated with team to streamline packing processes, improving overall workflow
- Ensured accurate order fulfillment, reducing errors and enhancing customer satisfaction
- Adapted to changing priorities, maintaining productivity in a fast-paced environment
- Streamlined picking, packing, and shipping processes, boosting efficiency and reducing errors
- Consistently met tight deadlines in a fast-paced environment
- Worked seamlessly with cross-functional teams to ensure timely order fulfillment
- Provided support during peak seasons, maintaining high-quality standards
Customer Service Representative
AT&T
Auburn, US
01.2019 - 09.2020
- Assisted customers with payments, activations, and upgrades, enhancing satisfaction and loyalty
- Developed sales strategies for AT&T products, achieving measurable growth in customer base
- Resolved customer inquiries efficiently, improving service response times and client retention
- Developed innovative sales strategies for AT&T products, driving customer engagement and boosting revenue
- Efficiently managed diverse service requests, enhancing customer satisfaction
Education
Associate in Arts -
Tacoma Community College
Tacoma, WA06.2020
High school diploma -
Tafuna High School
06.2017
Skills
- Flight scheduling
- Physical strength
- Inventory control
- Order picking
- Warehouse management
- Forklift operation
- Shipping
- Receiving
- Logistics
- Tractor-trailer
- Stocking
- Customer service
- Pallet jack
- Reach truck
- RF scanner
- Materials handling
- Microsoft Word
- Time management
- Night audit
- Communication
- Safety protocol
Languages
English
Timeline
Baggage Handler Lead
Unifi
02.2022 - Current
Coordinator
MAINFREIGHT
10.2021 - 01.2022
Customer Service Representative
AT&T
01.2019 - 09.2020
Picker/Packer/Shipper
Taylor Farms
06.2018 - 09.2021
Associate in Arts -
Tacoma Community College
High school diploma -
Tafuna High School
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