Verne R. Cysensky III
Tacoma,WA
Summary
Sales professional with commitment to achieving high standards and delivering results. Extensive experience in driving regional sales and implementing strategies to maximize market share. Known for fostering collaborative team environments and adapting to changing market conditions. Expertise includes sales strategy development, client relationship management, and mentoring sales teams.
Overview
28
28
years of professional experience
Work History
Senior Regional Sales Manager - Pacific Northwest / Western Canada
KION/Linde North America Corporation
01.2018 - Current
- Responsible for managing and supporting Linde dealers in the western United States, Western Canada, Hawaii and Alaska
- Grew territory unit count by 72% and revenue by 12% from 2018-2020
- Territory count growth in 2021 currently up 218% compared to 2020
- Develop and grow end-user relationships by assisting dealers sales professionals throughout all stages of the sales process including end user presentations
- Administer on-site dealer product training for the full line of products currently offered by KION North America
- Act as a liaison between the factory and dealerships, assisting with engineering requests, product support issues, and other communication as needed
Area Account Manager - South Sound
Washington Liftruck
01.2016 - 01.2018
- Developed and managed 100+ accounts, supporting a line of material handling, trailer shunting, and container handling equipment
- Won the first narrow aisle/rack opportunity in the company totaling (12) trucks and $450,000 in high pile storage with a new customer
- Developed a territory management plan to maximize time with customers in order to discover new business and improve customer retention
Seattle Area Account Manager
Raymond Handling Concepts Corporation
01.2014 - 01.2016
- Booked $1,430,000 in revenue in Q1 of 2016
- Developed allied business, including a sale of one of the first Kardex Remstar vertical carousels
- Analyzed opportunities, identified key personnel, & develop lasting business relationships via cold calls, product presentations, and following up on leads to generate new business
Auburn Shop Manager
Raymond Handling Concepts Corporation
01.2008 - 01.2014
- Developed flat rate-based quoting system which decreased internal lost time incidents and increased used sale/rental sales profits significantly
- Redesigned shop around a work flow-based system to increase productivity and alleviate traffic within the shop
- Increased shop technician count from two to six individuals over three years
- Responsible for preparing/presenting customer quotes and providing technical support for shop and field technicians
- Supervised and scheduled the work load of six employees tasked with repairing customer forklifts, maintaining the rental forklift fleet and related assets
CNC Mill Operator
TMX Aerospace
01.2010 - 01.2011
- Interpreted schematic dimensions to program into a CNC mill to prepare 20-200 lb. blocks of aluminum for tool milling
Field Service Technician
Raymond Handling Concepts Corporation
01.2003 - 01.2008
- Maintained a service burden rate of 83% and parts inventory billing rate of 107%
- One of three Level 2 Certified technicians in the Auburn branch
- Work space was considered the model of an exemplary field technician regarding cleanliness, organization and efficiency
- Provided scheduled maintenance on customer forklift fleets, scheduling and completing repairs in a timely manner as to minimize downtime, keeping an accurate parts and stock inventory as well as building and maintaining relationships with customers
Line Technician
Bruce Titus Chevrolet
01.2002 - 01.2003
Line Technician
Hiatt Pontiac GMC
01.1997 - 01.2002
Education
Automotive Service Excellence (ASE) Certification - Comprehensive Technical Training Encompassing Domestic And Foreign Passenger Car Electrical Troubleshooting
Bates Technical College
Tacoma, WA01.2002
Skills
- Time Management
- Communication
- Work Ethic
- Sales initiatives and techniques
- Attention to Detail
- Customer Service
Accomplishments
- Automotive Service Excellence (ASE) Certified Mechanic, 01/01/98 - 12/31/02
- Raymond Handling Concepts Certifications
- Level 1 - basic electrical/hydraulic troubleshooting
- Level 2 - complex electrical/specialty models/hydraulic troubleshooting
- Dealer Accelerated Raymond Training
- In-depth one-month training boot camp covering NA and VNA forklift specification, warehouse high pile storage layout and design, planning pallet flow and customer storage requirements.
Timeline
Senior Regional Sales Manager - Pacific Northwest / Western Canada
KION/Linde North America Corporation
01.2018 - Current
Area Account Manager - South Sound
Washington Liftruck
01.2016 - 01.2018
Seattle Area Account Manager
Raymond Handling Concepts Corporation
01.2014 - 01.2016
CNC Mill Operator
TMX Aerospace
01.2010 - 01.2011
Auburn Shop Manager
Raymond Handling Concepts Corporation
01.2008 - 01.2014
Field Service Technician
Raymond Handling Concepts Corporation
01.2003 - 01.2008
Line Technician
Bruce Titus Chevrolet
01.2002 - 01.2003
Line Technician
Hiatt Pontiac GMC
01.1997 - 01.2002
Automotive Service Excellence (ASE) Certification - Comprehensive Technical Training Encompassing Domestic And Foreign Passenger Car Electrical Troubleshooting
Bates Technical College
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