Dynamic professional with a proven track record at EAST BAY INNOVATION ACADEMY, excelling in IEP implementation and fostering student motivation. Adept at problem-solving and conflict resolution, I leverage strong public speaking skills to build relationships and drive educational success. Committed to cultivating high expectations and differentiated support for diverse learners.
Overview
23
23
years of professional experience
Work History
Instructional Aid
EAST BAY INNOVATION ACADEMY
Oakland, USA
08.2023 - Current
Delivered academic support in individual and small group settings aligned with IEP requirements.
Ensured adherence to accommodations and modifications in students' IEPs for general education teachers.
Assisted Education Specialist in fulfilling duties to support special education students.
Engaged students in learning while fostering personal connections with each individual.
Cultivated a culture of high expectations with differentiated supports for all learners.
Promoted and upheld EBIA's mission, vision, and guiding principles.
Contributed to school development by leading policy and program implementation initiatives.
Oversaw various group activities during school hours to ensure student engagement and safety., including before school, lunch, and assemblies.
Loss Prevention Officer/Retail Sales Associate
Nordstrom Rack
San Leandro, California
01.2018 - 04.2021
Monitored store premises to deter theft, enforcing safety protocols and enhancing overall security.
Developed loss prevention strategies and policies in collaboration with management.
Trained staff on loss prevention procedures and responses to emergencies.
Prepared detailed reports on theft incidents for internal review, supporting data-driven loss prevention strategies.
Engaged customers proactively to promote secure shopping environment, fostering trust and minimizing risks.
Documented and tracked suspicious activities using incident reporting systems.
Analyzed video surveillance footage to detect potential criminal activity.
Responded promptly to alarms and emergency situations, ensuring safety compliance.
General Manager
Triple Threat Basketball Academy
Oakland, California
05.2016 - 03.2020
Developed strategic plans that drove academy growth and increased community engagement.
Oversaw daily operations of basketball training programs and events, ensuring seamless execution and participant satisfaction.
Enhanced player development using individualized training plans and assessments.
Coordinated schedules for practices, games, and tournaments across multiple teams.
Fostered a positive team culture through effective communication and leadership strategies.
Resolved customer complaints promptly, maintaining high service delivery standards and enhancing overall customer experience.
Cultivated a collaborative work environment by organizing team-building activities.
Recreation Leader
City Of Oakland Parks And Recreation
Oakland, California
06.2003 - 12.2017
Organized recreational programs for diverse community groups and age levels.
Supervised staff and volunteers, ensuring effective event execution and daily operations.
Monitored participants during recreational activities to uphold safety guidelines.
Maintained safety standards, ensuring compliance with city regulations throughout activities.
Coordinated logistics for transportation, meals, and supplies, ensuring seamless execution of special events.
Maintained accurate attendance logs and incident reports to support operational transparency and safety compliance.
Engaged participants in events to boost attendance and foster community involvement.
Developed educational materials for program participants and conducted community outreach.
Instructional Aid at CLARK COUNTY SCHOOL DISTRICT – SUNRISE MTN. HIGH SCHOOLInstructional Aid at CLARK COUNTY SCHOOL DISTRICT – SUNRISE MTN. HIGH SCHOOL