Summary
Overview
Work History
Education
Skills
References
Timeline
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Vernell Castle

San Leandro,CA

Summary

Dynamic professional with a proven track record at EAST BAY INNOVATION ACADEMY, excelling in IEP implementation and fostering student motivation. Adept at problem-solving and conflict resolution, I leverage strong public speaking skills to build relationships and drive educational success. Committed to cultivating high expectations and differentiated support for diverse learners.

Overview

23
23
years of professional experience

Work History

Instructional Aid

EAST BAY INNOVATION ACADEMY
Oakland, USA
08.2023 - Current
  • Delivered academic support in individual and small group settings aligned with IEP requirements.
  • Ensured adherence to accommodations and modifications in students' IEPs for general education teachers.
  • Assisted Education Specialist in fulfilling duties to support special education students.
  • Engaged students in learning while fostering personal connections with each individual.
  • Cultivated a culture of high expectations with differentiated supports for all learners.
  • Promoted and upheld EBIA's mission, vision, and guiding principles.
  • Contributed to school development by leading policy and program implementation initiatives.
  • Oversaw various group activities during school hours to ensure student engagement and safety., including before school, lunch, and assemblies.

Loss Prevention Officer/Retail Sales Associate

Nordstrom Rack
San Leandro, California
01.2018 - 04.2021
  • Monitored store premises to deter theft, enforcing safety protocols and enhancing overall security.
  • Developed loss prevention strategies and policies in collaboration with management.
  • Trained staff on loss prevention procedures and responses to emergencies.
  • Prepared detailed reports on theft incidents for internal review, supporting data-driven loss prevention strategies.
  • Engaged customers proactively to promote secure shopping environment, fostering trust and minimizing risks.
  • Documented and tracked suspicious activities using incident reporting systems.
  • Analyzed video surveillance footage to detect potential criminal activity.
  • Responded promptly to alarms and emergency situations, ensuring safety compliance.

General Manager

Triple Threat Basketball Academy
Oakland, California
05.2016 - 03.2020
  • Developed strategic plans that drove academy growth and increased community engagement.
  • Oversaw daily operations of basketball training programs and events, ensuring seamless execution and participant satisfaction.
  • Enhanced player development using individualized training plans and assessments.
  • Coordinated schedules for practices, games, and tournaments across multiple teams.
  • Fostered a positive team culture through effective communication and leadership strategies.
  • Resolved customer complaints promptly, maintaining high service delivery standards and enhancing overall customer experience.
  • Cultivated a collaborative work environment by organizing team-building activities.

Recreation Leader

City Of Oakland Parks And Recreation
Oakland, California
06.2003 - 12.2017
  • Organized recreational programs for diverse community groups and age levels.
  • Supervised staff and volunteers, ensuring effective event execution and daily operations.
  • Monitored participants during recreational activities to uphold safety guidelines.
  • Maintained safety standards, ensuring compliance with city regulations throughout activities.
  • Coordinated logistics for transportation, meals, and supplies, ensuring seamless execution of special events.
  • Maintained accurate attendance logs and incident reports to support operational transparency and safety compliance.
  • Engaged participants in events to boost attendance and foster community involvement.
  • Developed educational materials for program participants and conducted community outreach.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH

Bachelor of Arts - Psychology

National University
La Jolla, CA

Skills

  • IEP implementation and individualized instruction
  • Academic support and tutoring
  • Behavioral intervention and classroom management
  • Public speaking and relationship building
  • Problem solving and conflict resolution
  • Team collaboration and time management
  • Group instruction and individual support
  • Literacy development and student motivation
  • CPR and first aid training
  • Empathy and patience in student interactions

References

References available upon request.

Timeline

Instructional Aid

EAST BAY INNOVATION ACADEMY
08.2023 - Current

Loss Prevention Officer/Retail Sales Associate

Nordstrom Rack
01.2018 - 04.2021

General Manager

Triple Threat Basketball Academy
05.2016 - 03.2020

Recreation Leader

City Of Oakland Parks And Recreation
06.2003 - 12.2017

Bachelor of Arts - Psychology

Southern New Hampshire University

Bachelor of Arts - Psychology

National University
Vernell Castle