Vernell Dowell
Harriman,NY
Summary
Seasoned Professional offering 18 years of comprehensive service interpreting and demonstrating strength in communication and time management skills. A practiced and knowledgeable assest possessing excellent written communication with a strong background to build positive relationships. Willing to take on any task to support my team to aid in success. Offers reliability, hardwork, ethical, detail-oriented and team-player abilities
Overview
16
16
years of professional experience
Work History
Associate Youth Devlopment Specialist 1
Administration Of Children Services
New York, NY
07.2022 - Current
- Utilized Citytime, Performance Evaluations, Calendars, Meetings and other tools to document staff behaviors and actions.
- Maintained accurate records of staff attendance, achievements and areas of improvement.
- Ensured staff was in compliance with agency's policies and procedures as well as federal, state, and local regulations governing the youth programs by conducting a Tour of Inspection of housing units and conducting staff development, while on duty, in real time.
- Participated actively in staff meetings aimed at discussing the best procedures regarding the youth and staff involvement.
- Provided guidance and mentorship to help staff develop important skills such as communication and problem-solving techniques.
- Hold staff accountable by documenting findings in logbook as well as conducting documented meetings, conferences and referrals to ensure the tasks are adhered to and carried out.
Youth Development Specialist
Administration For Children Services
Harriman, NY
12.2007 - 07.2022
- Participated in various training sessions to manage youth development.
- Utilized verbal techniques to de-escalate conflicts, tension fights and other disturbances.
- Used observation notes, residents files, and incident reports to document residents behaviors and actions.
- Facilitated rap sessions/group discussions w/ youth to focus on self-esteem building that fosters a positive sense of identity within each individual.
- Monitored residents for changes in behavior that can indicate potential crisis situations and kept it documented.
Education
Associate of Science - Computer Information System/Operations
Borough of Manhattan Community College of The City University of New York
New York, NY05-2004
Skills
- Leadership Development
- Teamwork and Collaboration
- Self Motivation
- Effective Communication
- Active Listening
- Trained in CPR, PREA, Child Abuse, OSHA, Safety Crisis Management (SCM), STRIVE, LGBTQIA
Timeline
Associate Youth Devlopment Specialist 1
Administration Of Children Services
07.2022 - Current
Youth Development Specialist
Administration For Children Services
12.2007 - 07.2022
Associate of Science - Computer Information System/Operations
Borough of Manhattan Community College of The City University of New York
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