VERNESSA WADSWORTH
HOUSTON,TX
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
27
27
years of professional experience
Work History
Mobile Notary
05.2024 - Current
Real Estate Agent-Realtor
09.2017 - 05.2024
Real Estate Make-Ready General Contracting Services
11.2011 - 09.2017
- Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Contributed to team effort by accomplishing related results as needed
- Key skills for success: customer focus, tracking budget expenses, pricing, vendor relationships, market knowledge, staffing, results driven, strategic planning, management proficiency, client relationships, verbal communication communications
- Determine staffing requirements interview, hire, and train new employees or oversee those personnel processes
- Direct and coordinate the organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
- Locate, select, and procure merchandise for job site, design control on all projects
- In charge of all payroll transactions and payment collections on each project.
Telecommunications Analyst
Sava Senior Care LLC
04.2000 - 10.2011
- Telecommunications specialist with extensive experience configuring and troubleshooting various phone systems
- Supporting next-generation VoIP solutions in highly sensitive environments
- Proficient in an assortment of technologies, including Nortel Option 11, OX32, Option 81 OTM, Call Pilot, Symposium Version 2.0, PRI, T1, IP Flex, IAS, T1Flex, Meridian Mail, Call Pilot, VoIP, Nortel PBX
- Telecommunications skills include VoIP systems administration, performance tuning & capacity monitoring, backup & recovery, standby/failover administration, OX32 admin/installation, issue tracking, remote dial-up access solutions, moves, adds and changes, cause analysis for 300 senior care facilities nationwide
- Work in partnership with on-site technicians and vendors to resolve issues quickly and ensure minimal downtime for systems and services, telephone, voicemail, and desktop messaging
- Manage MAC's and services for over 700 local users and provide 24x7 customer support, break/fix, and root key projects: configuring replacement phone systems, implementing VoIP conversions for 85 facilities, including disconnecting unused circuits, installing PRI circuits, and cutting over ported numbers, programming and deportation of Quintum box cutovers, installation system surveys of existing equipment.
Manager - Total Wireless
08.1999 - 02.2000
- Responsible for store operational requirements and customer service, following up on work results
- Maintained store staff by recruiting, selecting, orienting, training, scheduling, planning, monitoring, and appraising job results
- Achieved financial objectives by preparing an annual budget
- Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Branch Manager - Constant Communications
12.1997 - 04.1999
- Following up on work results, and maintaining store staff by recruiting, orienting, and training employees
- Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Achieved financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions
- Ensured availability of merchandise and services by approving supply chain contracts and maintaining inventories.
Education
NORTEL TECHNICAL SCHOOL-CERTIFICATION -
CHAMPIONS SCHOOL OF REAL ESTATE- LICENSE -
NOTARY PUBLIC STATE OF TEXAS-CERTIFIED -
HIGH SCHOOL DIPLOMA -
KLEIN HIGH SCHOOL
01.1989
Skills
- Document Verification
- Appointment Scheduling
- Critical thinking abilities
- Client Relationship Building
- Professionalism
- Problem-Solving
- Self Motivation
- Analytical Skills
- Support Services
- Reliability
References
- DORY M GORDON, 281-798-2077, DORYMGORDON@GMAIL.COM
- HEATHER KARISCH, 713-252-5844, HEATHERKARISCH@YAHOO.COM
- AVERY GALINDO, 281-975-70077, WOODAVERY13@GMAIL.COM
Timeline
Mobile Notary
05.2024 - Current
Real Estate Agent-Realtor
09.2017 - 05.2024
Real Estate Make-Ready General Contracting Services
11.2011 - 09.2017
Telecommunications Analyst
Sava Senior Care LLC
04.2000 - 10.2011
Manager - Total Wireless
08.1999 - 02.2000
Branch Manager - Constant Communications
12.1997 - 04.1999
NORTEL TECHNICAL SCHOOL-CERTIFICATION -
CHAMPIONS SCHOOL OF REAL ESTATE- LICENSE -
NOTARY PUBLIC STATE OF TEXAS-CERTIFIED -
HIGH SCHOOL DIPLOMA -
KLEIN HIGH SCHOOL
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