Summary
Overview
Work History
Education
Skills
Professional Development and Certifications
Timeline
Generic
Verónica Estrada

Verónica Estrada

Austin,TX

Summary

Experienced professional with 17 years of dedicated service in youth and family support, including 12 years in higher education and 5 years as a Family Advocate. Proven track record of supervising student employees, fostering professional development, and managing complex cases. Fluent in English and Spanish, with expertise in translation and interpretation, ensuring effective communication across diverse cultural and socioeconomic backgrounds. Highly organized, detail-oriented, and committed to delivering exceptional service through relationship-based family partnerships and case management. Skilled in Microsoft Office, Salesforce, data analysis, and tracking systems.

Overview

17
17
years of professional experience

Work History

Foster Home Developer

Serenity Children's Center of Texas
09.2024 - Current
  • Recruit foster and adoptive families, providing training and support for care of abused and neglected children
  • Offer ongoing case management and home visits to monitor and guide foster and adoptive families

Family Support Coordinator

US Committee for Refugees and Immigrants
02.2023 - 08.2024
  • Provided advocacy, education, and referrals to unaccompanied children (UC) and sponsors
  • Conducted individualized needs assessments, developed case plans, and facilitated access to legal services

Spanish Translator & Child Family Advocate

Family Star Montessori School
Denver, CO
08.2019 - 02.2023
  • Translated essential communications, grant proposals, and forms for community and school needs
  • Connected families with critical resources, such as housing, mental health, and domestic violence support
  • Fostered a positive team environment and relationship-based partnerships to support family goals

Grant Outreach and Recruitment Coordinator

Community College of Aurora
Aurora, CO
05.2018 - 07.2019
  • Supervised student employees and collaborated with community partners to promote academic programs
  • Advised prospective students and families, supporting them through enrollment and transition processes

Family Advocate

Rocky Mountain SER Early Learning Center
Denver, CO
08.2017 - 04.2018
  • Translated documents for Spanish-speaking families and assisted with parent-teacher conferences
  • Participated in family engagement events and connected families to local community resources

Bilingual Outreach and Recruitment Specialist

Red Rocks Community College
Lakewood, CO
05.2014 - 07.2017
  • Guided students and families through the admissions process, building strong relationships to support retention
  • Supervised work-study students, fostering their professional and academic growth

Admissions Counselor Intern

Metropolitan State University of Denver
08.2007 - 04.2014
  • Managed admissions and enrollment operations while mentoring work-study students

Education

Translation and Interpretation Certificate -

Community College of Aurora
05.2019

Bachelor of Science - Criminal Justice & Spanish

Metropolitan State University of Denver
05.2013

Skills

  • Bilingual (English & Spanish)
  • Case Management & Confidentiality
  • Translation & Interpretation
  • Student & Employee Supervision
  • Community Outreach & Advocacy
  • Data Collection & Reporting
  • Child Welfare & Support Services

Professional Development and Certifications

  • Infant/Child CPR, First Aid, Universal Precautions Certification, 2024-2026
  • Motivational Interview Training, Family Star, Denver, CO, 2021
  • Parents as Teachers Curriculum Certification, Family Star, Denver, CO, 2019
  • Aspiring Leadership Program, Hispanic Chamber, Denver, CO, 2014-2017

Timeline

Foster Home Developer

Serenity Children's Center of Texas
09.2024 - Current

Family Support Coordinator

US Committee for Refugees and Immigrants
02.2023 - 08.2024

Spanish Translator & Child Family Advocate

Family Star Montessori School
08.2019 - 02.2023

Grant Outreach and Recruitment Coordinator

Community College of Aurora
05.2018 - 07.2019

Family Advocate

Rocky Mountain SER Early Learning Center
08.2017 - 04.2018

Bilingual Outreach and Recruitment Specialist

Red Rocks Community College
05.2014 - 07.2017

Admissions Counselor Intern

Metropolitan State University of Denver
08.2007 - 04.2014

Translation and Interpretation Certificate -

Community College of Aurora

Bachelor of Science - Criminal Justice & Spanish

Metropolitan State University of Denver

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Verónica Estrada