Ashley M Ortiz Lopez
Houston,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
5
5
years of professional experience
Work History
Foster Home Compliance Coordinator
Safe Haven Community Services
08.2023 - Current
- Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
- Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
- "I am proud to report that we achieved our target of resolving 1,800 deficiencies within the year. This accomplishment has led to a notable decrease in citations, enhancing our compliance and operational effectiveness."
- Accomplishes staff job results by coaching, counseling, and disciplining employees.
- Implements and enforces systems, policies, and procedures.
- Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
- Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
- Performs lead work duties over foster home compliance, maintains a thorough and updated knowledge of all DFPS and RCCL standards and guidelines, interprets and explains rules and regulations to foster-adopt parents and their alternates.
- Responsible for overseeing the retention of foster-adopt parents and respite caregivers.
- Trains and supervise foster-adoptive parents in the implementation of individualized service plan delivery for each child placed in their home as required.
Case Manager
Upbring
Houston, TX
01.2022 - 08.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
Behavior Applied Paraprofessional
Tomball ISD
08.2019 - 05.2021
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Education
Bachelor Of Applied Arts - Psychology
Carlos Albizu University
San Juan, PR10.2018
Skills
- Compliance Monitoring
- Training development
- Project Management
- Human Resources Support
- Conflict Management
- Leadership Techniques
- CPR Certified
- Teamwork and Collaboration
- Onboarding strategies
- Bilingual Materials Creation
- Bilingual in Spanish and English
- Microsoft Dynamics 365
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Foster Home Compliance Coordinator
Safe Haven Community Services
08.2023 - Current
Case Manager
Upbring
01.2022 - 08.2023
Behavior Applied Paraprofessional
Tomball ISD
08.2019 - 05.2021
Bachelor Of Applied Arts - Psychology
Carlos Albizu University
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