Summary
Overview
Work History
Education
Certification
Timeline

Vernice Parker

Kids First Services
Brooklyn,NY
5
Certification
22
Years of experience

Shift supervisor with shelter operations experience, supporting client intake, wellness checks, daily safety routines, and compliance with DHS rules and procedures. Known for steady communication, calm de-escalation, reliable shift coverage, and support for residential aide training in fast-paced residential settings.

Work History

Behavior Technician

7 Months
Kids First Services | Monsey, New York | 03.2026 - Current
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Developed and implemented reinforcement systems to encourage positive behaviors.

Shift Supervisor

3 Years 9 Months
VIP Community Services | Brooklyn, New York | 01.2022 - 10.2025
  • Oversaw daily operations to ensure adherence to safety protocols and service standards.
  • De-escalated conflicts between residents in the facility.
  • Assisted in training residential aides to enhance service quality.
  • Facilitated client intakes upon arrival to ensure smooth transition into services.
  • Completed wellness checks on each floor.
  • Followed DHS rules, policies, and procedures.

Shift Supervisor

7 Years 5 Months
Housing Bridge | Arverne, New York | 07.2014 - 12.2021
  • Supervised and trained staff of five or more residential aides, enhancing team effectiveness and service delivery.
  • Monitored facility operations to maintain a safe, clean environment for clients.
  • Collaborated with program director and director of social services to ensure quality client services and compliance with policies and regulations.
  • Provided counseling during crisis situations in the absence of social services staff
  • Conducted monthly fire drills
  • Understanding fire safety protocols and procedures and other emergency procedures.
  • Utilized CARES system to document incidents accurately documenting incident reports, checking in families into facility
  • Generating the nightly roster on a daily basis
  • Perform all other duties assigned by Program Director

Residential Staff

9 Months
Adalex Inc. | 08.2013 - 05.2014
  • Managed business residential operations, ensuring smooth daily functions and resident satisfaction.
  • Monitored compliance with facility rules and regulations
  • Performed front desk duties including answering and transferring calls, signing in/out clients, updating shift reports, and maintaining a security logbook with chronological entries.
  • Provided general maintenance to facility; including sweeping and mopping, trash removal and bathroom services
  • Accepted and distributed mail for all residents

Home/Child Care Provider

9 Years
Self Employed | Brooklyn, New York | 07.2004 - 07.2013
  • Provided comprehensive care, including cooking, feeding, bathing, tutoring, and maintaining discipline to foster a nurturing atmosphere
  • Planned and prepared nutritious meals and snacks to support children's health and well-being
  • Encouraged interest in children’s schoolwork and assisted them in achieving academic success
  • Scheduled housekeeping duties to maintain a clean and organized environment
  • Developed and tracked budget plans to ensure financial stability

Education

GED

Harlem State Building | New York, NY

GED Achieved Year

Certification

  • Security Guard LIcense
  • 8 hours and 16 hours Guard Certificate
  • F-80 Coordinator of Fire Safety and Alarms Systems
  • CPR and AED certified
  • Mental Health First Aid
  • Food Handlers

Timeline

Behavior Technician

Kids First Services
03.2026 - CurrentRead More

Shift Supervisor

VIP Community Services
01.2022 - 10.2025Read More

Shift Supervisor

Housing Bridge
07.2014 - 12.2021Read More

Residential Staff

Adalex Inc.
08.2013 - 05.2014Read More

Home/Child Care Provider

Self Employed
07.2004 - 07.2013Read More

Harlem State Building

GED
Read More
Vernice Parker