Summary
Overview
Work History
Education
Skills
Selectedskills
Cover Letter
Timeline
Generic
Vernisha Polite

Vernisha Polite

West Columbia,SC

Summary

My name is Vernisha Polite, and I would like to be considered for data entry positions. I have over five years of experience in maintaining accurate records, managing large volumes of data, and providing exceptional customer service. I am proficient in using many computer programs and am not intimidated by learning new things. I am currently enrolled at the University of South Carolina Upstate, pursuing a degree in Information Management Systems, which has further enhanced my technical skills and knowledge in data management. I would be ecstatic to work with you and your team! Please reach out to me through my email or phone number. I will respond promptly to emails and am available during regular business hours.

Enthusiastic and detail-oriented professional with significant experience in data entry and customer service. Proficient in various computer programs and quick to adapt to new technologies. Over five years of experience in maintaining accurate records, managing large volumes of data, and providing exceptional customer service.

Overview

8
8
years of professional experience

Work History

Personal Shopper/Associate

Sam’s Club, Knoxville, TN
Knoxville, TN
09.2017 - Current
  • Managed large volumes of order data, ensuring accuracy and efficiency in data entry
  • Addressed customer concerns and solved problems both in person and on the phone
  • Maintained detailed records of orders and customer interactions.

Customer Service Associate

Chic Fil A, Fountain City, Knoxville, TN
Knoxville, TN
06.2016 - 09.2017
  • Provided customer service and support, maintained clean environment, and met health and company standards
  • Assisted in data entry and organizational tasks.

Interning Paralegal

Old Courthouse, Judge Brenda McDaniel
  • Assisted in case preparation and maintained accurate legal records
  • Conducted legal research and managed confidential information.

Customer Representative

VRG (Loan Company), Knoxville, TN
Knoxville, TN
  • Entered customer data into the system with high accuracy
  • Handled customer inquiries and provided assistance through a call center environment
  • Ensured customer satisfaction by resolving issues promptly and professionally.

Education

Bachelor of Science in Information Management Systems -

University of South Carolina Upstate
01.2024

Associates of Applied Science in Paralegal Studies -

Roane State Community College
05.2023

High School Diploma -

Gibbs High School
05.2016

Skills

  • Data Entry
  • Customer Service
  • Interpersonal Skills
  • Time Management
  • Organization
  • Communication
  • Teamwork
  • Problem-Solving
  • Adaptability
  • Technical Skills
  • Flexible Schedule

Selectedskills

Proficient in entering large volumes of data with high accuracy., Skilled in using various software programs for data management., Welcoming guests and being readily available to assist., Providing clear, concise information in a format that guests can easily understand., Calmly assisting with concerns and de-escalating situations by being knowledgeable and listening to guests’ specific needs., Very adaptable and thrives on change., Able to put myself in the guests’ shoes to realize what is needed and how to help, all in a timely manner to ensure availability for the next guest., Utilizes email effectively when communicating with guests and customers., Establishes rapport with diverse individuals and groups., Demonstrates ability to express ideas in a team environment and influence action, providing support and guidance to fellow team members., Establishes friendly and long-lasting relationships with both peers and members of management., Enjoys working both in a team and independently as the situation calls for, and easily adapts to either., Thrives to be a positive addition by coming up with new ideas and ways to improve both business and performance., Time Management: Effective balancing of work-study responsibilities with academic coursework., Organization: Prioritizing tasks, managing schedules, and maintaining organization., Communication: Strong verbal and written communication skills., Teamwork: Collaboration with others and contribution to group projects., Problem-Solving: Identifying issues and coming up with effective solutions., Adaptability: Adapting to new tasks, responsibilities, or work environments., Technical Skills: Proficiency in using software programs and operating office equipment.

Cover Letter

 My name is Vernisha Polite, and I would like to be considered for data entry positions. I have over five years of experience in maintaining accurate records, managing large volumes of data, and providing exceptional customer service. I am proficient in using many computer programs and am not intimidated by learning new things. I am currently enrolled at the University of South Carolina Upstate, pursuing a degree in Information Management Systems, which has further enhanced my technical skills and knowledge in data management. I would be ecstatic to work with you and your team! Please reach out to me through my email or phone number. I will respond promptly to emails and am available during regular business hours. Sincerely, Vernisha Polite

Timeline

Personal Shopper/Associate

Sam’s Club, Knoxville, TN
09.2017 - Current

Customer Service Associate

Chic Fil A, Fountain City, Knoxville, TN
06.2016 - 09.2017

Interning Paralegal

Old Courthouse, Judge Brenda McDaniel

Customer Representative

VRG (Loan Company), Knoxville, TN

Bachelor of Science in Information Management Systems -

University of South Carolina Upstate

Associates of Applied Science in Paralegal Studies -

Roane State Community College

High School Diploma -

Gibbs High School
Vernisha Polite