Vernita Jones
Maywood,IL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
27
27
years of professional experience
Work History
School Bus Driver
First Student
Skokie, Illinois
12.2022 - Current
- Responsible for getting students to and from school safely.
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Reported student behavior incidents promptly to the appropriate personnel.
- Managed time efficiently so that routes are completed within allotted timespan.
Security Officer
Universal Security Corp.
Chicago, Illinois
08.2018 - Current
- responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Assisted in the development and implementation of security policies and procedures.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Correctional Officer
Cook County
Chicago
04.2006 - 10.2022
- Liaison for the Sheriff Department and facilities Management.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Harris Bank
Sr. Teller
Maywood, Illinois
09.1997 - 06.2002
- Open and Close New accounts.
- Provided daily supervision and guidance to teller staff, ensuring compliance with bank policies and procedures.
- Conducted performance reviews of tellers, providing feedback on areas of strength and opportunities for improvement.
- Developed and implemented strategies to ensure customer satisfaction and meet service standards.
- Monitored cash levels in all drawers; balanced cash drawers at the end of each shift.
- Resolved customer complaints promptly and efficiently while maintaining high levels of customer service.
- Maintained accurate records of transactions processed by each teller throughout the day.
Education
High School Diploma -
CCA Academy
Chicago, Illinois08-1989
Skills
- Vehicle Maintenance
- Passenger Assistance
- Vehicle inspections
- Behavior Management
- Confidentiality
- Great attitude
- Incident Reporting
- Safety-focused
Timeline
School Bus Driver
First Student
12.2022 - Current
Security Officer
Universal Security Corp.
08.2018 - Current
Correctional Officer
Cook County
04.2006 - 10.2022
Harris Bank
Sr. Teller
09.1997 - 06.2002
High School Diploma -
CCA Academy