Supervised daily car wash operations, maintaining consistent service quality and customer flow.
Trained team members on wash procedures, equipment use, and safety standards.
Resolved customer concerns promptly, supporting positive service experiences and repeat business.
Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
Reduced wait times for customers by streamlining service workflows and improving equipment maintenance schedules.
Maximized resource utilization by analyzing data on customer volume patterns throughout the day, adjusting staffing levels accordingly during peak periods.
Monitored supply levels and coordinated restocking for chemicals, towels, and cleaning materials.
Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
Home Health Aide
2 Years 10 Months
Purpose Home Health | Anderson, IN | 06.2023 - 04.2026
Delivered personal care support, including bathing, grooming, dressing, and mobility assistance.
Monitored client condition changes and reported concerns promptly to nursing staff and family members.
Assisted with medication reminders, meal preparation, and hydration to support daily wellness routines.
Maintained clean, safe living spaces through light housekeeping, laundry, and sanitation tasks.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Monitored changes in clients' conditions to report concerns to supervisor.
Education
No Degree - Welding
Ivy Tech Community College of Indiana | Muncie, IN