Veronica A. Brea
Roslindale,MA
Summary
To obtain a Medical Assistant position or Administrative Assistant position in a medical facility. To acquire skills that will help me in my future career.
Overview
17
17
years of professional experience
Work History
Patient Service representative II
Harvard Vanguard Medical Associates Atrius Health West Region
01.2020 - Current
- Duties include answering the phone for the West Region which consists of West Roxbury, Dedham, Norwood and Wellesley. Duties also included checking the my health appointment scheduled requests and the prescription refills. I also schedule appointments, and handle each call and either transfer appropriately or take care of it.
Pediatrics Medical Secretary II
Harvard Vanguard Medical Associates Atrius Health West Roxbury/Chestnut Hill
01.2018 - 01.2021
- Duties include bringing up all the pediatrics mail and sorting through it. Daily scheduling and canceling of patients. Outreach for patients who need to schedule physicals. Answer phone calls and direct the appropriate way if it needs to be triaged by a nurse, or book appointment. Checking my health messages and directing them appropriately or responding directly to the patients. Turning on patient tablet questionnaires and assigning them to the patients. Taking care of all the faxes that come in. I also have an exam room that I stock weekly. I work part time as a medical assistant once a week. I also help as a medical assistant if we are very short staffed. I also do correspondence forms that are forms that are dropped off or faxed that need to be signed by the doctor or nurse practitioner. I bring down the mail twice a day during lunch and when I am leaving for the day. Make copies of forms we use often. I do point of care testing for strep throat, flu, urine HCG, and urinalysis.
Fertility Medical Assistant I
Harvard Vanguard Medical Associates Atrius Health Kenmore
01.2016 - 01.2018
- Duties are assuring a smooth flow of patients in the department. Stepping into leadership roles as needed. Assisting MD's, Sonographers, and Nurses with minor procedures like IUI's, Sonohystograms (SHG/Sono), Hysterosalpingogram (HSG), Endometrial Biopsy, Laminaria insertions, and Catheter Removals. Verify patient information by interviewing patients, recording medical histories, and confirming purpose of visit. Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature, and obtaining lab specimens as needed. Responsibilities also include administrative duties, answering telephones, greeting patients, updating and filing patients' medical records, filling out insurance forms, contacting insurances for prior authorizations requests on medications, handling correspondence, and scheduling appointments. Lastly, ensuring the best patient experience and succeeding in their goals of pregnancy.
Pedi GI medical assistant
Mass General Hospital
01.2009 - 01.2016
- Duties include checking messages for prescription refills and test results, and sending them to the nurse. I also do breath tests that test for lactose intolerance and small bowel bacterial overgrowth, and the H. pylori ones. I also do stool guiac cards checking for blood in the stool.
- Daily stocking of rooms, faxing test results or prescription refills to the pharmacies.
- Keeping a steady patient flow, performing vitals and letting the doctor know when their patient is all set. Entering vitals and other test results into LMR software.
- Epic trained schedule and cancel appointments.
Education
Associates - Liberal Arts
Bunker Hill Community College
01.2018
Medical Assistant - undefined
Lincoln Tech Allied Health
Somerville, MA01.2008
Skills
- CPR/First Aid Certified , Vital Signs, Venipuncture/Injections, Medical Terminology, Practical Hospital Applications, Sterile Techniques, Eligible for AMT RMA Certification, Aseptic Medical Technique, Trained in EKG, Laboratory Specimen Collection, HIPAA Training, Pharmacology/Hematology, Microsoft Office Applications, Clinical Office Procedures
- Epic trained for the past 10 years
Languages
English and Spanish
Timeline
Patient Service representative II
Harvard Vanguard Medical Associates Atrius Health West Region
01.2020 - Current
Pediatrics Medical Secretary II
Harvard Vanguard Medical Associates Atrius Health West Roxbury/Chestnut Hill
01.2018 - 01.2021
Fertility Medical Assistant I
Harvard Vanguard Medical Associates Atrius Health Kenmore
01.2016 - 01.2018
Pedi GI medical assistant
Mass General Hospital
01.2009 - 01.2016
Medical Assistant - undefined
Lincoln Tech Allied Health
Associates - Liberal Arts
Bunker Hill Community College
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