Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Aguilar

Richland,WA

Summary

I am a highly-motivated employee with desire to take on new challenges. I have a strong worth ethic, I am adaptable and have exceptional interpersonal skills. I am Adept at working effectively unsupervised and quickly mastering new skills. I have an extensive knowledge in customer service with 3+ years of experience. I also have been trained and put to the test in Human Resources for the past year and a half. I would like to make a positive impact and grow internally.

Overview

5
5
years of professional experience

Work History

Human Resources Specialist

Lamb Weston
Pasco, WA
07.2022 - 03.2024
  • Provided essential support to address individual HR needs of employees.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Partnered with senior HR team to communicate company standards and policies.
  • Developed and documented HR procedures to refine processes and drive compliance with policies.
  • Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
  • Delivered inquiry-related data and insights to improve overall employee experience.

Cashier/merchandiser

HomeGoods, TJX Companies
Kennewick, Washington
10.2020 - 04.2022
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Updated seasonal displays for windows and mannequins to highlight current product lines.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.

Server

Brookdale Senior Living
Richland, WA
02.2020 - 09.2020
  • Partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

Housekeeper/Breakfast Attendant

Holiday Inn
HERMISTON, OR
05.2019 - 01.2020
  • Swept and damp-mopped private stairways and hallways.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Swept and vacuumed floors, hallways and stairwells.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Greeted guests with friendliness and professionalism.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Cashier/Cook Shift Leader

Alive And Well
HERMISTON, OR
01.2019 - 05.2019
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Education

GED -

Hermiston High School
Hermiston, OR
01.2018

Skills

  • innovative
  • flexible
  • Product expertise
  • collaborative
  • basic knowledge in Excel/Word
  • Superior communication skills
  • HR Services
  • Data Evaluation
  • Courteous and professional demeanor
  • Team contribution
  • POS systems
  • Cash drawer balancing
  • Active listener
  • Employee Relations

Timeline

Human Resources Specialist

Lamb Weston
07.2022 - 03.2024

Cashier/merchandiser

HomeGoods, TJX Companies
10.2020 - 04.2022

Server

Brookdale Senior Living
02.2020 - 09.2020

Housekeeper/Breakfast Attendant

Holiday Inn
05.2019 - 01.2020

Cashier/Cook Shift Leader

Alive And Well
01.2019 - 05.2019

GED -

Hermiston High School

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