Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Accomplishments
Timeline
Generic
Veronica Al-Sonna

Veronica Al-Sonna

Aliso Viejo,CA

Summary

Seasoned Real Estate Compliance & Operations Leader with over 17 years of licensing and regulatory experience in California. Proven expertise as a Compliance Officer and Office Manager, overseeing broker operations, DRE compliance, and standard process implementation. A licensed real estate professional with a strong track record of mitigating risk, enhancing operational efficiency, and launching compliance training across high-volume brokerages. Poised for a Director-level role managing risk, compliance, and strategic operations.

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Licensed CA Real Estate Agent

Engel & Völkers
08.2024 - Current
  • - Successfully closed residential transactions across Orange County and surrounding regions, 100%.
  • - Ensured compliance with real estate laws, fair housing practices, and contractual regulations, 100%.
  • - Maintained a robust client referral base through exceptional service and transaction management 100%
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated, and managed real estate transactions.

Real Estate Office Manager

RE/MAX Fine Homes
03.2018 - 07.2023
  • - Directed daily operations and compliance oversight for a fast-paced real estate office supporting 25+ agents, ensuring adherence to California DRE regulations.
  • - Conducted monthly office meetings and organized all-staff events, including catered breakfasts, holiday parties, and professional development workshops.
  • - Recruited, mentored, and onboarded new realtors, helping improve agent retention and productivity.
  • - Spearheaded a strategic office relocation to a more cost-effective space, reducing overhead expenses by 30% while minimizing business disruption.
  • - Oversaw agent license renewals, transaction files, and documentation to maintain a 100% DRE-compliant brokerage.
  • - Coordinated cross-office moves for agents and staff, optimizing space utilization and enhancing morale.

Compliance Officer

Realty One Group
05.2013 - 03.2018
  • Conducted comprehensive internal audits and broker reviews to identify compliance gaps.
  • Addressed identified compliance issues through targeted corrective actions and ongoing monitoring.
  • Developed and implemented policies for documentation, escrow procedures, and fair housing compliance.
  • Prepared brokerage and agents for DRE audits, ensuring adherence to all regulatory requirements.
  • Led training sessions for agents on ethics, document control, and proper file submission processes.
  • Monitored industry regulations to ensure continuous alignment with evolving compliance standards.
  • Improved Risk Management by 25%

Education

B.A. - Sociology, Minor in Anthropology

University of California, Irvine
Irvine, CA
06.2025

Skills

  • DRE Compliance & Risk Management
  • Brokerage management
  • Agent training programs
  • Policy development
  • Knowledge of fair housing regulations
  • Real estate transaction management
  • Office relocation management
  • CRMLS, ZipForms, CAR Legal
  • Professional demeanor
  • Proficient in negotiation techniques
  • Skilled in contract negotiation
  • Client relationship management
  • Strong organizational abilities
  • Effective teamwork abilities
  • Proficient in task management
  • Strong collaboration skills
  • Professional demeanor
  • Strategic negotiation skills
  • Contract negotiation
  • Self-motivated worker
  • Lead management

Certification

California Real Estate License (DRE), Issued July 2007

Affiliations

  • California Association of Realtors, OCR, NAR

Languages

Spanish
Native or Bilingual
Arabic
Elementary

Accomplishments

  • Managed a team of 30 real estate agents who were the top grossing team 10 months in a row.
  • Increased client base by 15% through personal referrals.

Timeline

Licensed CA Real Estate Agent

Engel & Völkers
08.2024 - Current

Real Estate Office Manager

RE/MAX Fine Homes
03.2018 - 07.2023

Compliance Officer

Realty One Group
05.2013 - 03.2018

B.A. - Sociology, Minor in Anthropology

University of California, Irvine

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