Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Alvarado

Yuma,AZ

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining operations at 99 Cents Only. Skilled in stockroom maintenance and customer service, demonstrated through effective stock rotation and resolving complaints promptly. Excelled in a team-oriented environment, significantly improving store appearance and operational efficiency. Motivated Overnight Stocker brings Number years of warehouse and merchandising experience. Stays on top of tasks in self-directed environments. Proven history of following planograms to quickly display merchandise on sales floor. Results-driven Overnight Stocker motivated to support sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase. Hardworking Job Title skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in Type environments. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

16
16
years of professional experience

Work History

Overnight Stocker

Walmart
06.2022 - 08.2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Assistant Manager

99 Cents Only
02.2009 - 02.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

Salinas High School
Salinas, CA
06.2000

Skills

  • Stocking shelves
  • Stock Rotation
  • Pallet Jack Operation
  • Product restocking
  • Handheld Scanner Use
  • Stockroom Maintenance
  • Efficient Movement
  • Safety awareness
  • Loading and unloading
  • Customer Service

Languages

Spanish
Elementary

Timeline

Overnight Stocker

Walmart
06.2022 - 08.2024

Assistant Manager

99 Cents Only
02.2009 - 02.2021

Salinas High School
Veronica Alvarado