Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Batiz Alvarez

Hemet,CA

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Dedicated professional with a strong background in ABA therapy and case management. Skilled in evaluating data, training staff, and collaborating with interdisciplinary teams to drive impactful client programs. Committed to fostering a supportive environment for both clients and staff.

Overview

8
8
years of professional experience

Work History

ABA Therapy Supervisor

IBH
Riverside, CA
07.2021 - 09.2025
  • Provide case management, program and leadership support to Behavior Specialists and Support Staff regarding program services provided on client cases.
  • Evaluate the data and trends of the child and parent programs and report to the Clinical Director for recommendations
  • Collaborate with the interdisciplinary team of professionals and specialists
  • Develop goals from a holistic approach, incorporating recommendations from the interdisciplinary team of professionals.
  • Design the individual and parent program, prepare data sheets, provide parent education and supervise direct staff.
  • Conduct periodic treatment fidelity checks on the parents and direct staff to ensure proper implementation of the procedures.
  • Provide on-going training for direct staff by providing in-home supervision, training on data collection analysis, training on implementation of interventions (i.e. treatment integrity) and training on case specific individuals.
  • Write reports for assigned client cases, conduct phone consultation with parent regarding individual needs, and analyze data.
  • Design goals using empirically tested and sequenced curricula.
  • Work directly with parents, conducting parent training sessions, developing and evaluating parent goals.
  • Responsible for training and evaluating direct staff performance as it relates to the child’s program.
  • Encouraged to present at national and/or regional conferences to disseminate and contribute.
  • Trained and mentored team members to enhance skill sets and improve job performance.

ABA Therapist

IBH
Riverside, CA
01.2020 - 07.2021

Conduct Applied Behavior Analysis therapy sessions according with the Programs provided by the supervisor.

Collect and summarize accurate data regarding client's responses.

Follow ABA techniques and Code of Ethics.

Communicate with parents and supervisor regarding the client's progress and challenges.

Summarize session highlighting important events or observed behaviors.

Faith Formation Secretary

Our Lady of the Valley Catholic Church
Hemet, CA
07.2017 - 07.2019
  • Greet ans assist parents, catechists and parishioners at the Faith Formation Office.
  • Assisted Faith Formation Coordinator with scheduling and coordination of Faith Formation classes and events to ensure smooth operations.
  • Prepared and distributed church communications, including newsletters board communications and flyers, enhancing member engagement.
  • Maintained accurate records of students and catechist's information using church management software.
  • Assisted in financial documentation and reporting, ensuring compliance with budgeting procedures.
  • Assisted the Faith Formation Coordinator with parent and catechists meetings and assistance.
  • Ordered and organized class materials.
  • Assisted catechists with attendance lists, activities and substituted them if necessary.
  • Assisted Faith Formation Coordinator with the organization of First Communion and Confirmation Ceremonies.
  • Prepared First Communion and Confirmation Certificates.

Education

Master of Science - Law With Major in Education

Autonomous National University of Mexico
Mexico City
2009

Bachelor of Science - Law

La Salle University
Mexico City
07-1991

Master of Science - Applied Behavior Analysis

Purdue University Global
Online
2028

Skills

  • Goal oriented
  • Customer service
  • Appointment scheduling
  • Data inputting
  • File management
  • Service-oriented mindset
  • Organization skills
  • Administrative support
  • Analytical thinking
  • Staff management
  • Training and mentoring

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

ABA Therapy Supervisor

IBH
07.2021 - 09.2025

ABA Therapist

IBH
01.2020 - 07.2021

Faith Formation Secretary

Our Lady of the Valley Catholic Church
07.2017 - 07.2019

Master of Science - Law With Major in Education

Autonomous National University of Mexico

Bachelor of Science - Law

La Salle University

Master of Science - Applied Behavior Analysis

Purdue University Global