Veronica Benjamin
Manorville,NY
Summary
Highly motivated and skilled Professional with a strong ability to prioritize and achieve goals. A persistent and detail-oriented individual with excellent problem solving skills and communication abilities. A team player proven to be capable of handling multiple tasks simultaneously while maintaining an orderly efficiency of operations. Skills include: Microsoft Office, multiple POS applications, and inventory tracking systems.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Pure Dental
11.2020 - 03.2021
- Preparing patients and the work area: Making patients comfortable in the dental chair, and preparing the exam room for procedures
- Sterilizing: Cleaning and sterilizing dental instruments and orthodontic tools
- Assisting the dentist: Passing instruments to the dentist during procedures, and helping with complex procedures
- Taking records: Maintaining patient dental records, including medical history, and updating them with treatment information
Guest Services Representative
Target
05.2021 - 12.2023
- Provide quality customer service throughout the entire sales experience by ensuring all aspects of customer needs were met to their complete satisfaction
- Mentored and trained existing, as well as new team members on all products and services and provided recommendations about ways to connect with customers, guaranteeing each team members success
- Worked independently to assist and resolve and all customer service issues
- Ensuring proper storage of goods, maintaining inventory levels, and stocking shelves to guarantee the best shopping experience for the customer
- Operating the cash register, scanning items, calculating sales, and ringing up purchases while accurately collecting payments such as cash, checks, and credit cards
Host/Server
IHOP
11.2022 - 02.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Smoothie Barista
Tropical Smoothie
03.2023 - 05.2023
- Sets up and monitors food and smoothie workstations to ensure an organized and sanitary prep area
- Prepares and assembles food and smoothie ingredients to the standards set by the company
- Responsible for taking and preparing customers orders in a timely manner while providing excellent customer service
- Train new team members and delegate scheduled shifts when necessary
- Organize and record inventory of all items and ingredients and relay that information to Cafe Manager to ensure inventory is kept fully stocked
Sterilization Tech
Nuvia Dental Implant Center
06.2024 - 09.2024
- Received deliveries to stock supply closet and manage inventory of dental products and equipment while conducting regular inventory checks, minimizing shortages and maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance
- Conducted thorough inspections of instruments for damage or contamination before use
- Operated and maintained steam autoclaves by using distilled water checking for leaks and cleaning air traps and water sensors
- Responsible for the sterilization of dental instruments and surfaces in accordance with American Dental Association protocols
Teacher's Assistant
Eastern Suffolk BOCES
02.2025 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Education
High School Diploma -
Eastport-South Manor Junior-Senior High School
Manorville, NY05.2023
Dental Assistant Certification -
Eastern Suffolk BOCES
Bellport, NYSkills
- Proficient Multi-Tasker
- Optimized Scheduling Skills
- Medical Terminology
- Strong Focus on Accuracy
- Service Excellence
- Logical Reasoning Skills
- Data Management
- Account Management
- Organization Skills
- Lesson planning
- Conflict resolution
- Time management
- Dining area preparation
Strengths And Qualifications
- Multi-Tasking
- Time Management
- Medical Terminology
- Attention to Detail
- Customer Service
- Critical Thinking
- Data Management
- Account Management
- Organization Skills
Timeline
Teacher's Assistant
Eastern Suffolk BOCES
02.2025 - Current
Sterilization Tech
Nuvia Dental Implant Center
06.2024 - 09.2024
Smoothie Barista
Tropical Smoothie
03.2023 - 05.2023
Host/Server
IHOP
11.2022 - 02.2023
Guest Services Representative
Target
05.2021 - 12.2023
Dental Assistant
Pure Dental
11.2020 - 03.2021
Dental Assistant Certification -
Eastern Suffolk BOCES
High School Diploma -
Eastport-South Manor Junior-Senior High School
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