Open To Work
Veronica Bernabe
North Georgia Health District
Tunnel Hill,GA
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart Time
Location Preference
RemoteHybrid
Location:
Tunnel Hill, GA
Open to relocation:
No
Minimum Desired Compensation
$25/hr
Important To Me
Work-life balanceWork from home option
2
Languages
1
Certification
15
years of professional experience
Experienced client services professional with 10+ years in clerical and social services roles, known for excellent communication, confidentiality, scheduling appointments, and accurate recordkeeping.
Work History
Clerical Services Worker
2 Years 4 Months- Established strong client working relationships through consistent, high-quality communication.
- Reviewed files, records, and documents to obtain information needed to fulfill incoming requests.
- Managed intake and forwarding of incoming communications (phone calls, emails, letters), ensuring delivery to appropriate staff members.
- Coordinated appointment attendance support for program participants, focusing on timely participation.
- Delivered nutrition education and issued benefits to support client access to program services.
Social Services Tech Worker
10 Years- Maintained accurate case records documentation and confidential program participant files.
- Scheduled follow-up appointments and coordinated service access with community partners.
- Assessed program participant needs and coordinated household connections to appropriate public health and social resources.
- Verified program requirements and communicated benefits forms and next-step procedures to program participants.
- Conducted home visits to assess program participant needs and ensured timely interventions when required.
- Cultivated positive, trusting relationships with program participants and community providers to drive effective coordination of resources.
- Conducted home visits to provide program participants with support and equipment delivery.
Education
High School Diploma
Skills
Data entry
Calendar management
Client relations
Organizational skills
Customer Service
Excellent communication
Communication skills
Decision-making
Conflict resolution
Team collaboration
Versatile
Adaptability
Self-motivation
Multitasking
Scheduling appointments
Data confidentiality
Adaptability
Certification
Nutrition Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clerical Services Worker
North Georgia Health District
07.2024 - CurrentRead More
Social Services Tech Worker
North Georgia Health District
11.2011 - 11.2021Read More
Merced High School
High School Diploma
Read More