Veronica Broadfoot
Austell,GA
Summary
Dynamic nonprofit leader specializing in volunteer engagement and program optimization. Achieved 143% growth in volunteer recruitment and effectively merged programs, improving operational performance. Proven ability to develop strategic plans and analyze program data to enhance community outreach and impact.
Overview
11
11
years of professional experience
Work History
Manager II, Volunteer and Education Services
Atlanta Community Food Bank
Atlanta, GA
07.2026 - Current
- Developed expansion plan for educational workshops, increasing community outreach effectiveness.
- Created strategic vision for programming and public engagement initiatives.
- Merged two large programs under single leadership structure, improving operational efficiency.
- Oversaw multiple program budgets, ensuring financial accountability and efficiency.
- Analyzed program evaluation data, uncovering actionable insights for program enhancements.
Manager II, Volunteer Services
Atlanta Community Food Bank
Atlanta, GA
07.2024 - 07.2026
- Supervised four-member team to coordinate recruitment scheduling for over 41,000 volunteers.
- Streamlined operations through process refinement and automation to improve efficiency.
- Fostered collaboration by enhancing team dynamics for increased motivation and productivity.
- Delivered exceptional service via effective communication with volunteers and stakeholders.
- Collaborated with executives and major donors to optimize organizational impact.
- Coordinated cross-organizational initiatives to identify and develop new volunteer projects.
- Prepared and maintained budgets, personnel records, and training manuals efficiently.
- Developed benchmarks for monitoring strategic changes and achieving organizational goals.
Manager I, Volunteer Services
Atlanta Community Food Bank
Atlanta, GA
05.2022 - 07.2024
- Achieved an impressive 143% growth in volunteer numbers within the first year by implementing targeted recruitment strategies and community outreach initiatives.
- Spearheaded recruitment for three new locations, onboarding volunteers and integrating them into program to address rising demand.
- Developed and executed long-term strategic plan for volunteer program, aligning goals with organizational objectives to maximize program effectiveness.
Volunteer Coordinator
Atlanta Community Food Bank
Atlanta, GA
09.2019 - 05.2022
- Recruited and scheduled volunteers across multiple locations, fostering community relationships throughout Atlanta Metro area to enhance volunteer engagement.
- Managed volunteers for internal and external events, facilitating smooth operations and enhancing participant experiences.
- Oversaw prompt responses to high volume of phone calls and emails, improving communication efficiency.
Director, Volunteer Services/Case Manager
The Good Samaritan Center
Jackson, MS
05.2015 - 02.2019
- Developed and implemented comprehensive volunteer program, creating policies, standard operating procedures, and a handbook to guide volunteer management.
- Formulated new volunteer opportunities addressing staffing challenges, ensuring consistent support for organizational needs.
- Facilitated staff engagement and training to improve collaboration with volunteers, enhancing overall program effectiveness.
- Spearheaded the implementation of the organization's initial volunteer management software.
Education
Bachelor of Arts - Religious Studies
Millsaps College
Jackson, MS05-2014
Skills
- Volunteer program design
- Program development
- Strategic planning
- Community outreach
- Budget management
- Risk management
- Process optimization
- Volunteer engagement
Affiliations
- Council of Volunteer Administrators of Metropolitan Atlanta
- Corporate Volunteer Council of Atlanta
Awards
- 10/01/24, Values Achievement Winner, Atlanta Community Food Bank
- 11/01/20, Values Achievement Winner, Atlanta Community Food Bank
Timeline
Manager II, Volunteer and Education Services
Atlanta Community Food Bank
07.2026 - Current
Manager II, Volunteer Services
Atlanta Community Food Bank
07.2024 - 07.2026
Manager I, Volunteer Services
Atlanta Community Food Bank
05.2022 - 07.2024
Volunteer Coordinator
Atlanta Community Food Bank
09.2019 - 05.2022
Director, Volunteer Services/Case Manager
The Good Samaritan Center
05.2015 - 02.2019
Bachelor of Arts - Religious Studies
Millsaps College