JEANNIFER KAVANAUGH
COVINA,CA
Summary
Detail-oriented professional with expertise in event management, budget oversight, and team motivation. Proven ability to coordinate logistics for large-scale events and foster collaboration across departments.
Overview
6
6
years of professional experience
Work History
Volunteer Services Manager
Union Rescue Mission
Los Angeles, California
09.2019 - Current
- Managed daily operations for service programs at a nonprofit organization.
- Managed the department budget
- Supervised staff and volunteers to ensure effective service delivery.
- Coordinated training sessions for new team members in best practices.
- Developed schedules to optimize resource allocation and program coverage.
- Facilitated communication between departments to enhance collaboration.
- Resolved Volunteer / Donor complaints in a timely manner.
- Developed and maintained relationships with churches, organizations, donors, volunteers, vendors, and suppliers.
- Obtained full monetary sponsorships of major events and saved the organization tons
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Motivated and supported employees to maintain low turnover.
- Pitched in to complete various duties during peak periods or employee absences. I have been fulfilling the roles of 3 employees since 2020 due to pandemic and hiring freezes with no issues.
- Created standard operating procedures and written SOP's for all service functions internally and externally
- Coordinated with other departments within the organization to ensure optimal execution of all major and minor Mission events at all URM Locations
- Successfully ran Background checks, screenings, orientations for volunteers working with minors to be in compliance with the CA mandated laws
- Organized community outreach efforts to expand program awareness and participation.
- Coordinated logistics for large-scale events and managed venue selection.
- Developed event timelines and maintained schedules for multiple projects.
- Collaborated with vendors to secure catering, decor, and technical services.
- Led team meetings to discuss event goals and delegate responsibilities.
- Executed Volunteer Orientation's in person and virtually
- Managed on-site operations during events to ensure smooth execution.
- Created marketing materials and promoted events through various channels.
- Conducted post-event evaluations to gather feedback for future improvements.
- Provided volunteer support to attendees before, during, and after the event as needed.
- Resolved any issues that arose during the course of an event in a timely manner while maintaining a state of calm for the team
- Served as primary contact person responsible for responding to inquiries about events.
- Oversaw all aspects of event production from conception through completion.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Maintained relationships with existing partners while cultivating new ones.
- Collaborated with marketing teams to create promotional materials for events.
- Monitored event budgets to ensure accuracy and efficiency in spending.
- Reserved space, equipment and personnel needed to facilitate events.
- Assisted in developing strategies to increase attendance of volunteers and URM residents at events.
- Submitted signed contracts / invoices for approval and to accounting in a timely manner
- AND Much More
Education
Biblical Leadership - Biblical Studies
Summit Institute
Covina, CA05-2010
High School Diploma -
Wilson High School
Long Beach, CA06-2000
Skills
- Event management
- Budget oversight
- Staff supervision
- Volunteer coordination
- Productivity monitoring
- Program management
- Event logistics
- Relationship building
- Community outreach
- Collaborative communication
- Team motivation
- Conflict resolution
- Problem solving
- Decision making
- Volunteer recruitment
- Volunteer recognition planning
- Volunteer retention
- Vendor negotiation
- Logistics planning
- Team leadership
- Transportation coordination
- Volunteer management
- Contract negotiation
- Event registration management
- Customer service
- Fundraising
- Large scale events
- Event calendar management
- Detail orientation
- Critical thinking
- Reliability
- Typing 65WPM
- Knowledge of all MS Platforms
- Excellent Email / Phone Etiquette
- Strong ability to multi-task
- Strong Follow Up and Follow Through Skills
- AND MUCH MORE
Affiliations
Founder / CEO, Compassion Covers: California
Timeline
Volunteer Services Manager
Union Rescue Mission
09.2019 - Current
Biblical Leadership - Biblical Studies
Summit Institute
High School Diploma -
Wilson High School