Veronica Carpio
San Antonio,TX
Summary
Punctual and honest in customer satisfaction with solid background in high foot traffic environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help improve service and reduce waste. Determined to promote high levels of customer service and engagement efforts.
Overview
7
7
years of professional experience
Work History
Inbound Stower
Amazon`
San Antonio, TX
08.2023 - Current
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
Cashier
EZ One Stop
09.2020 - 04.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items
- Restocked and organized merchandise
- Worked closely with manager to solve problems and handle customer concerns.
Resident Assistant
Esplanade Gardens
02.2019 - 02.2020
- Assisted residents in preparing for activity and social programs
- Changed bed linens, dumped trash and handled maintenance issues
- Assisted residents with daily grooming
- Developed rapport to create safe and trusting environment for care
- Monitored progress and documented patient health status changes to keep care team updated.
Direct Staff Personal Resident Care
Corpus Christi State School
06.2017 - 02.2019
- Documented client progress and services performed, reporting changes in client condition
- Cleaned, groomed patients to prepare for day to day activities
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
High School Diploma -
Judson High School
Converse, TX05.2003
Skills
- Customer Relations
- Work Task Prioritization
- Customer Transactions
- Conversant in Spanish
- Staff Communication
- Personal Care Assistance
- Clerical Support
- Compassionate Client Care
Timeline
Inbound Stower
Amazon`
08.2023 - Current
Cashier
EZ One Stop
09.2020 - 04.2023
Resident Assistant
Esplanade Gardens
02.2019 - 02.2020
Direct Staff Personal Resident Care
Corpus Christi State School
06.2017 - 02.2019
High School Diploma -
Judson High School