Henry Carroll
Cherry Hill,NJ
Summary
Highly creative Sales and Marketing Coordinator comfortable managing efforts of multiple staff members to achieve attention-grabbing interest and sales. Experienced organizer with eye for making unique, positive connections while interpreting data. Passionate team player engages target audiences to boost mutually beneficial partnerships and company profits.
Overview
7
7
years of professional experience
Work History
Junior Sales Associate
New York Yankees
New York, NY
01.2023 - Current
- Named top sales associate for February with 38K in ticket sales.
- Networked with current and potential customers and industry partners to continuously further sales and marketing goals.
- Collaborated with marketing and sales teams to expand baseball sales.
- Handled customer inquiries promptly and efficiently, serving as point-of-contact between teams and departments for consistency.
- Networking during the games to bring more sales and provide excellent customer experience for existing customers.
- Sold full menu of tickets. Achieving over 30K in sales in the first two months of being with the Yankees.
- Developed positive relationships with new and existing customers, leading to increased sales opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales and Marketing Associate
Arcadia
Cherry Hill, NJ
05.2022 - Current
- Performed regular research on target audience's wants, needs and purchasing patterns.
- Assisted salesforce with customer leads and follow up to build constant contact.
- Developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services.
- Helped customers find specific products, answered questions and offered product advice.
Sales Associate
Wawa
Cherry Hill, NJ
06.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
Intern
BreakThroughBrands, LLC
Philadelphia, PA
06.2019 - 02.2020
- Interacted with customers by phone, email or in person to provide information.
- Analyzed problems, identified solutions and made decisions.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Represented company at industry trade shows and had direct interaction with consumers.
- Contributed to content creation for company website.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Collaborated in professional team to solve workflow issues.
Waiter
Mauizios Bistro
Moorestown, NJ
02.2017 - 03.2019
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Bussed and reset tables to keep dinning room and work area clean.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to asses food and beverage needs.
Education
BBA - Business And Marketing
LaSalle University
Philadelphia, PA05.2022
Skills
- Relationship building
- Problem solving
- Marketing Analytics
- Marketing Strategies
- Teamwork skills
- Strong interpersonal and Communication Skills
- Skilled in Microsoft Excel
- Knowledge of Marketing trends
- Consumer Buying habits
Timeline
Junior Sales Associate
New York Yankees
01.2023 - Current
Sales and Marketing Associate
Arcadia
05.2022 - Current
Sales Associate
Wawa
06.2021 - 02.2022
Intern
BreakThroughBrands, LLC
06.2019 - 02.2020
Waiter
Mauizios Bistro
02.2017 - 03.2019
BBA - Business And Marketing
LaSalle University
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