Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
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Veronica Castaneda

Fontana,CA

Summary

Dynamic and results-driven professional with over a decade of experience in customer service, skilled in project management and fostering team collaboration in remote settings. Leverages exceptional communication and organizational skills to consistently meet deadlines and exceed expectations. Proficient in utilizing platforms such as Zoom and Teams to enhance productivity and engagement. Committed to delivering innovative solutions and driving success within a forward-thinking team environment, with a steadfast dedication to excellence.

Overview

7
7
years of professional experience

Work History

Esthetician

Veronicas Lashes and Glow
02.2019 - Current
  • Delivered exceptional skincare and beauty treatments tailored to client needs.
  • Maintained high standards of cleanliness and hygiene in treatment areas.
  • Collaborated with team members to enhance service offerings and client satisfaction.
  • Educated clients on skincare regimens and product usage for optimal results.
  • Managed appointment scheduling and client communications efficiently.
  • Developed and deepened customer relationships by building loyalty and promoting referrals to increase customer base by 80%.

Direct Care Staff

Diakonia Inc
11.2024 - Current
  • Provide direct support and care to individuals with diverse needs.
  • Develop and implement personalized care plans in collaboration with clients and families.
  • Facilitate communication between clients and healthcare providers to ensure effective treatment.
  • Monitor and document client progress and behaviors for ongoing assessment.
  • Participate in team meetings to enhance service delivery and share best practices.
  • Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.

Education

Licensed Esthetician -

Coachella Valley Beauty College
Beamont, CA
12.2018

Diploma -

A.B Miller High School
Fontana, CA
07.2007

Skills

  • Fluent in two languages
  • Analytical problem solving
  • Proficient in computer applications
  • Effective communication
  • Client-centered approach
  • Social skills

Accomplishments

  • Achieved 6 month evaluation by completing all Tasks with accuracy and efficiency.

Languages

Spanish

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Direct Care Staff

Diakonia Inc
11.2024 - Current

Esthetician

Veronicas Lashes and Glow
02.2019 - Current

Licensed Esthetician -

Coachella Valley Beauty College

Diploma -

A.B Miller High School