Veronica Chahua
Highland,UT
Summary
Dynamic Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
28
28
years of professional experience
Work History
Small Business Owner-Utah Prestige Properties, LLC
Owner And Manager
01.2023 - Current
- Promote business via social media to generate leads and maximize brand identity.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Effectively run a housekeeping team
- Manage day-to-day business operations.
- Consult with customers to assess needs and propose optimal solutions.
- Maintained positive customer reviews since founded
- Enhance operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitor market conditions to set accurate product pricing and take advantage of emerging trends.
AUTHENTICATION ACCOUNT MANAGER
DIGICERT
09.2017 - Current
- Resolve customer complaints and issues in a timely manner
- Build and strengthen long-lasting client relationships
- Educate clients on new products or services to increase customer engagement with brand
- Coordinate with internal departments to facilitate prompt delivery of client products
- Liaison between company and resellers with Latin American countries such as Chile, Argentina and Peru
- Establish growth by completing smaller goals to attain larger goals
- Enhance team's productivity by creating resourceful tools; enhancing unity
- Effectively manage multiple platforms daily
- Collaborate with team on processes to stay compliant
Real Estate Agent
Century 21 Action!
03.1995 - 05.1995
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Worked with in house lenders for smooth transitioning for the clients
Education
Bachelor of Science - Family And Consumer Sciences
Brigham Young University
Provo08.2009
Skills
- Native Spanish speaker
- Professional Verbal and Written Communication in English and Spanish
- Attention to detail
- Customer Focused Communication
- Creating Positive Motivational Team Resources
- Creative Issue Resolution
- Networking
- Supporting International Sales Teams
- Measuring Productivity
Languages
Spanish
Native or Bilingual
Japanese
Limited Working
Timeline
Small Business Owner-Utah Prestige Properties, LLC
Owner And Manager
01.2023 - Current
AUTHENTICATION ACCOUNT MANAGER
DIGICERT
09.2017 - Current
Real Estate Agent
Century 21 Action!
03.1995 - 05.1995
Bachelor of Science - Family And Consumer Sciences
Brigham Young University
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