Veronica Chan
New York
Summary
I am a versatile individual, skilled in customer service, social media management, and video production. I like to work collaboratively, and I am passionate about working in television production.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
Big Dean's Hot Chicken
University Park
11.2025 - Current
- Provided exceptional customer service in a fast-paced environment.
- Collaborated with teammates to ensure smooth service flow.
- Managed POS terminals, stocked supplies, operated fryers, and prepped sauces and chicken.
Penn State Athletics Suite Attendant/Catering
Oak View Group
University Park
08.2025 - Current
- Ensured cleanliness and organization of suites and common areas during football games and hockey matches.
- Restocked amenities and supplies for guest availability throughout events.
- Assisted guests with requests and provided friendly customer service.
Social Media Intern
Centre Film Festival
University Park
08.2025 - 11.2025
- Scheduled and published posts consistently across Instagram, LinkedIn, and Facebook.
- Filmed promotional content during in-person events to enhance Festival visibility.
- Collaborated with team members to design engaging graphics for posts and content.
Bartender
Sharkie's Bar & Thrifty Bottle
University Park
08.2025 - 10.2025
- Provided exceptional customer service to guests.
- Ensured adherence to alcohol handling procedures, sanitation, and safety protocols for all beverages.
- Focused on attention to detail in beverage preparation and service.
Cashier
Ahart's Market
Blakeslee
06.2025 - 08.2025
- Assisted customers with product inquiries and provided recommendations.
- Operated cash register with accuracy, processing payments via cash, check, credit card, gift card, or automatic debit.
Live Video Production Intern
Penn State Athletics
University Park
01.2025 - 05.2025
- Set up and operated live video production equipment, such as cameras, switchers, audio consoles, and other related components for live sporting event broadcasts.
- Managed video playback and graphics during live events.
- Collaborated with media teams, including B1G Network+ and ESPN, to ensure high-quality productions.
Education
Some College (No Degree) - Advertising/Public Relations
Pennsylvania State University
University Park, PASkills
- Fluent in Cantonese Chinese and intermediate in Mandarin Chinese
- Microsoft Office: Word, Excel, PowerPoint
- Social media management
- Customer service
- Problem-solving abilities
- Graphic design
- Film and video production
References
References available upon request.
Timeline
Restaurant Team Member
Big Dean's Hot Chicken
11.2025 - Current
Penn State Athletics Suite Attendant/Catering
Oak View Group
08.2025 - Current
Social Media Intern
Centre Film Festival
08.2025 - 11.2025
Bartender
Sharkie's Bar & Thrifty Bottle
08.2025 - 10.2025
Cashier
Ahart's Market
06.2025 - 08.2025
Live Video Production Intern
Penn State Athletics
01.2025 - 05.2025
Some College (No Degree) - Advertising/Public Relations
Pennsylvania State University