Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
Generic

Veronica Chandler

Largo,USA

Summary

Compassionate professional in community and social services, highly productive and efficient in task completion. Possess specialized skills in crisis intervention, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Youth Development Counselor

Boys and Girls Clubs of the Suncoast
Largo, US
01.2024 - Current
  • As a youth developmental counselor, I work with at-risk youth daily, helping them to encourage and thrive in their lives.
  • I work directly with middle and high school students to help them reach graduation goals, and get jobs.
  • Daily tasks include tutoring, helping with documents for youth, directing programs, and teaching life skills.
  • Participated in team meetings to discuss strategies for improving program outcomes.
  • Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
  • Taught basic life skills such as budgeting, job searching, and communication techniques.
  • Demonstrated appropriate behavior, listened carefully to others, and showed respect for people to promote a positive influence on youth.

Administrative Assistant

Serenity Funeral Home
Largo, US
08.2022 - 08.2024
  • As an administrative assistant, I worked closely with funeral directors to schedule appointments, answer 65+ phone calls a day, and print out materials.
  • Helped establish an appropriate, yet happy, environment for families who had a loved one pass away, and retrieving things that might be needed.
  • Work every day with accounts payable and accounts receivable to help track payments and file away expenses in new software.
  • Composed, edited, and typed complex memos and reports with job-related software.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Answered questions from customers regarding products and services offered by the company.

Youth Director

St. Patrick's Catholic Church
Florida, US
06.2023 - 07.2024
  • While at St. At Patrick's, I led and managed all aspects of the youth program (ages 12-17), including strategic planning, budgeting, and coordinating events and activities for more than 13 youth participants.
  • Developed and implemented engaging faith-based programs, retreats, and service projects, fostering spiritual growth and community among teens.
  • Managed an annual budget, ensuring responsible allocation of resources for programs, supplies, and events.
  • Helped youth grow spiritually, academically, and socially.
  • Coordinated team-building group activities to promote socialization.
  • Coordinated and facilitated youth-led activities to engage teens in meaningful conversations about current events.
  • Provided guidance to teens by helping them develop positive decision-making skills and strategies for navigating social situations.

Junior Healthcare Supervisor

Walgreens
Largo, US
12.2021 - 04.2022
  • Updated and maintained databases with current information.
  • Resolved customer complaints regarding healthcare services provided by the facility.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Bachelor of Science - Organizational Leadership

St. Petersburg College
Clearwater, FL
05-2026

Associate in Arts (AA) - Fine Arts

Saint Petersburg College
Clearwater, FL
03.2024

High School Diploma -

Largo High School
Largo, FL
05-2022

Skills

  • Youth Advocacy
  • Mentoring techniques
  • Multicultural competence
  • Empathy development
  • Youth crisis tactics
  • Program planning
  • Youth behavior management
  • Mental health support
  • Paperwork and reporting
  • Reception desk management
  • Scheduling
  • Strategic planning
  • Data entry
  • Project management
  • File organization
  • Customer relations
  • Administrative support
  • Quality service
  • Event oversight
  • Budget administration
  • Transportation arrangements
  • Activity supervision
  • Art handling
  • Skill building

Certification

  • CDU Certification, 05/01/23, Present, Certification for teaching religious education through the Diocese of Saint Petersburg.
  • Driver's License, Valid driver's license.
  • CPR & First Aid, 02/01/23, Certified in emergency medical attention, including CPR and First Aid. Constantly renewed to keep up to date with all medical revisions.
  • Active Shooter and Preparedness, 11/29/2024, A month long course by the Pinellas County Sheriff's Department to focus on tactics in extreme violent situations. As well as preparedness for any incoming type of threats.
  • Microsoft Excel, 02/01/21, Certified in Excel, proficient in using the application daily.
  • As of 2025 the start of Teacher's and Educator's prep courses, to help start the path to a full certification end of 2026. As well as and additional 2 certifications in classroom management and special education teaching requirements.

Affiliations

  • A key to success is to better understand others, a basic need is to help the community and those around me. I spend time each month giving back volunteering. Weather it be feeding the homeless at Pinellas hope or making my way to Tampa to support those at Feeding Tampa Bay.
  • In my free time I enjoy working in a creative spotlight, working with clay on a potter's wheel and painting with heavy body acrylics. I also enjoy going to the farmers market and baking items; bread, pastries and sweets.
  • I spend much time out of school and work caring for my grandparents. Both my Grandmother and Grandfather suffer from extreme health issues, such as the last stage of dementia for my Grandfather and physical determination for my Grandmother. Basic care needs are helped with when staff is not available such as hygiene, food prep and house chores.
  • In past time, I spend time traveling or writing. Traveling with myself to visit family and friends around the United States, such as California, Michigan and many roadtrips to Tallahse throughout 2024. When not traveling I write and scrapbook about the little moments in life and choose to use those as a positive outlook on life.

Languages

Sign Language
Elementary
English
Native/ Bilingual

References

References available upon request.

Timeline

Youth Development Counselor

Boys and Girls Clubs of the Suncoast
01.2024 - Current

Youth Director

St. Patrick's Catholic Church
06.2023 - 07.2024

Administrative Assistant

Serenity Funeral Home
08.2022 - 08.2024

Junior Healthcare Supervisor

Walgreens
12.2021 - 04.2022

Bachelor of Science - Organizational Leadership

St. Petersburg College

Associate in Arts (AA) - Fine Arts

Saint Petersburg College

High School Diploma -

Largo High School
Veronica Chandler