VERONICA CHARLES
Melbourne,USA
Summary
Results-driven Senior Quality Technician with extensive experience in Quality Assurance and Team Leadership, dedicated to optimizing inspection processes and fostering training development. Proven expertise in Incoming Goods Evaluation and Project Coordination consistently leads teams to surpass quality benchmarks while enhancing workflow and operational efficiency. A strong commitment to continuous improvement and a collaborative approach empowers teams to achieve exceptional results in quality management.
Overview
41
41
years of professional experience
Work History
SR Inspector
L3Harris
08.2013 - Current
- Operated and optimized TR3 as well as TR2 programs.
- Played a role in the success of F35/F18 programs.
- Conducted inspections of TR3 test sets.
- Performed inspections on modules, CCAs, and racks.
- Coordinated efforts to streamline workflow planning.
- Conducted thorough quality control audits.
- ASQ Classes
- Earned industry-recognized LMRB certification.
- Acquired expertise as a certified OSV quality controller.
- Quality Control Trainer
- Conducted comprehensive online PM training sessions.
- Acquired knowledge and skills in process improvement through Yellow Belt Training.
- Completed thorough inspections to ensure adherence to specifications.
Sr. Incoming Quality Control Inspector
DRS Tactical Systems Inc.
02.2012 - 08.2012
- Receive and inspect incoming CCA's, Cables, and Mechanical Products.
- Managed accurate data input of received merchandise.
- Assigned responsibilities within Inspection Area.
- Scan ROHS product for lead.
- Source Inspection.
- Executed internal audits to ensure compliance.
- Facilitated group meetings efficiently.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Source inspection at customer facility
SPECIALIST
Rockwell Collins
03.1984 - 02.2001
- Supported team lead in SAI, Cable Area, Assembly, AOI Machine.
- Assumed responsibility for leadership tasks.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
AA - Business Management
Eastern Florida State College
Skills
- Incoming Goods Evaluation
- Effective Project Coordination
Timeline
SR Inspector
L3Harris
08.2013 - Current
Sr. Incoming Quality Control Inspector
DRS Tactical Systems Inc.
02.2012 - 08.2012
SPECIALIST
Rockwell Collins
03.1984 - 02.2001
AA - Business Management
Eastern Florida State College
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