Veronica Chukwu
Baldwin,NY
Summary
Highly detail-oriented with commitment to professionalism and excellence. Proficient in balancing required tasks and customer desires in a swift and orderly manner. Calm and level-headed in all types of situations. Reliable candidate with engaging demeanor and outstanding knowledge of customer service. Skilled at swiftly confirming purchase receipts and responding to inquiries politely and thoroughly. Willingness to take on added responsibilities to meet team/company goals.
Overview
5
5
years of professional experience
Work History
Greeter/Customer Service
Paquin Entertainment
03.2023 - 05.2023
- Performed customer service surveys
- Answered general questions regarding exhibition length
- Assisted over 500+ customers with warm and professional attitude
- Provided policy and service information
- Resolved customer information and complaints
Mailroom Associate
Hartwick College
09.2022 - 12.2022
- Pick up departmental mail
- Complete departmental projects and tasks in timely manner
- Operate photocopy machine, postage meter, mail folding and inserting machine
- Sorted, opened and date stamped incoming mail for approximately 6 departments
- Distributed mail on foot to residences and businesses, delivering to approximately 35 customers per shift
- Demonstrated great customer service by answering customer, as well as, new employee questions regarding mailings and rates
- Prepared and processed outgoing parcels from international, domestic and third-party carriers
Restaurant Clerk/Barista
Aramark
09.2022 - 12.2022
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Stylist
Maurices
09.2021 - 11.2021
- Provided customers with customized outfit choices based on conversation
- Conceptualized outfits for mannequins that represent and reflect the objective of the store with my co-workers
Retail Sales Associate
Hartwick College
09.2019 - 09.2021
- Sell art supplies to students
- Develop film in the darkroom and mix chemicals
- Store new products
- Customer service
- Tracking of orders
Library Assistant/ Front desk
Hartwick College
09.2019 - 09.2021
- Find books and sign them out for people
- Answer the telephone
- Customer service
Dishwasher/Prep Cook
LA FAMIGLIA
08.2021 - 08.2021
Waitress
St. Pius X Church
08.2018 - 08.2018
- Work during a 4 day carnival
Education
Bachelor's - Biology and public health
Hartwick College
Oneonta, NYHigh School Diploma -
Our Lady of Mercy Academy
Syosset, NY06.2019
Skills
- Microsoft Suite (5 years)
- Organizational Skills (5 years)
- Time Management
- Customer Service
- Laboratory Experience
- Office experience
- Computer skills (intermediate)
- Emergency Response\Crisis Management
- Cash Register Operations/ Retail sales
- Merchandise Restocking
- Front Desk Operations
Additional Information
- Authorized to work in the US for any employer
Timeline
Greeter/Customer Service
Paquin Entertainment
03.2023 - 05.2023
Mailroom Associate
Hartwick College
09.2022 - 12.2022
Restaurant Clerk/Barista
Aramark
09.2022 - 12.2022
Stylist
Maurices
09.2021 - 11.2021
Dishwasher/Prep Cook
LA FAMIGLIA
08.2021 - 08.2021
Retail Sales Associate
Hartwick College
09.2019 - 09.2021
Library Assistant/ Front desk
Hartwick College
09.2019 - 09.2021
Waitress
St. Pius X Church
08.2018 - 08.2018
Bachelor's - Biology and public health
Hartwick College
High School Diploma -
Our Lady of Mercy Academy
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