Veronica Clingler

Obtain missing Title Policies & Recorded Documents in a timely manner.

Manage all tasks that were assigned to me without supervision.

Maintain Excel spreadsheets and IBM A/S 400 Queries for Rural Housing Program and California Housing Funds Association.

Administer of computerized payments

to vendors.

Serve as backup to administrative assistant.

• Supervised staff of 6-through motivational coaching and effective training programs.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Adhered to safe work practices, food safety regulations and corporate guidelines.
• Ran register when needed.
• Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
• Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.

• Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Educated employees on register use, merchandising and customer service.

I supervised 3 Cashiers as we’ll as ran a register when I was needed. I balanced total deposits against registers and assembled daily deposits.