Veronica Corvera
Stafford,TX
Summary
Dynamic professional with a excellent in customer service and adaptability, Expert in enhancing customer satisfaction and streamlining operations, demonstrated by resolving complex inquiries and improving service delivery. Skilled in multitasking and reliability, I bring a commitment to professionalism and positive outcomes.
Overview
7
7
years of professional experience
Work History
Cashier/ Customer Service
Lps
07.2023 - Current
- Greeting customer in arrival and direct them to the right floor
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for, services.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Warehouse Worker
Cpap
02.2021 - 07.2023
- Program Cpap machines as the patient request
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Call Center Representative
Keystone Advisors
04.2018 - 12.2018
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Try to help the customer with Market place insurance to their needs.
Education
Bellaire High School
Bellaire, TX1998
Skills
- Customer service excellence
- Reliability and punctuality
- Professionalism
- Multitasking Abilities
- Customer Satisfaction
- Adaptability
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier/ Customer Service
Lps
07.2023 - Current
Warehouse Worker
Cpap
02.2021 - 07.2023
Call Center Representative
Keystone Advisors
04.2018 - 12.2018
Bellaire High School
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