Veronica Crumpton
Spring Hill
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Crumbl Cookies
Overland Park
01.2025 - Current
- Operated ovens and other equipment to bake products according to established recipes.
- Decorated cakes and cookies with icing, sprinkles and other edible decorations.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Measured and weighed ingredients to prepare dough for recipes.
- Trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
Customer Service
Gieringers Family and Berry Farm
Edgerton
08.2024 - 01.2025
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, and purchases.
- Answered customer inquiries via phone.
Student Tutor
Neosho County Community College
Ottawa
08.2021 - 12.2023
- Company Overview: Anatomy and Physiology
- Collaborated with teachers to identify areas of improvement and adjust lesson plans accordingly.
- Used various instructional techniques to help students learn new or difficult concepts.
- Boost student confidence and academic performance through consistent feedback and encouragement.
- Anatomy and Physiology
Assistant Manager
Maurices
Olathe
01.2022 - 05.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-today operation to meet performance, quality service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records.
Assistant Manager
Papa Murphy's
Gardner
01.2021 - 12.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash ensuring accurate reporting and minimizing discrepancies.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Some College (No Degree) -
Neosho County Community College
Ottawa, KSSkills
- Multitasking
- Professionalism
- Team Leadership
- Problem-Solving
- Creativity
Timeline
Assistant Manager
Crumbl Cookies
01.2025 - Current
Customer Service
Gieringers Family and Berry Farm
08.2024 - 01.2025
Assistant Manager
Maurices
01.2022 - 05.2022
Student Tutor
Neosho County Community College
08.2021 - 12.2023
Assistant Manager
Papa Murphy's
01.2021 - 12.2021
Some College (No Degree) -
Neosho County Community College