Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Cruz

Burbank,California

Summary

Highly motivated individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Proficient in Microsoft Software, and passionate about continuous learning and professional development.

Overview

4
4
years of professional experience

Work History

Customer Service / Online-Pickup

IKEA
Burbank
12.2020 - Current
  • Ensure quick and seamless product hand-outs
  • Cash and register knowledge
  • Complete necessary computer work on time
  • Work closely with other departments to resolve complex customer issues.
  • Answer phone calls inquiring about payments and orders

Sales Associate

Lush Cosmetics
08.2023 - 05.2024
  • Worked closely with customers to provide unique and outstanding customer service
  • Multitasked helping customers with other tasks in-shop
  • Created memorable experiences with customers in-store with demonstrations
  • Provided a flexible and positive attitude every shift
  • Ability to improvise to hit target sales goals

Education

AAT - Psychology

Glendale Community College
Glendale
12.2024

Bachelor of Arts - Psychology

California State University, Northridge
Northridge, California

Skills

  • Customer service
  • Building rapport
  • Micros
  • Written and oral communication skills
  • Problem-solving skills
  • Adapt to diverse groups

Timeline

Sales Associate

Lush Cosmetics
08.2023 - 05.2024

Customer Service / Online-Pickup

IKEA
12.2020 - Current

AAT - Psychology

Glendale Community College

Bachelor of Arts - Psychology

California State University, Northridge

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Veronica Cruz