Veronica Davis
Valrico
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
SERVER
COOPERS HAWK WINERY AND RESTAURANT
11.2023 - Current
- Greeting tables and offering knowledge on wine pairings/drink pairings
- Offering excellent service and a welcoming atmosphere
- Selling wine clubs and upgrades to guests
- Team service: full hands in, full hands out
- Picking up shifts and helping others
- Picking up tables whenever necessary
SERVER
TEXAS DE BRAZIL
06.2021 - 01.2023
- Greeting tables and offering/taking drink orders
- Explaining the Brazilian Story
- Ensuring each table receives proper meat service
- Bussing tables and creating setups for tables
SERVER
APPLEBEE’S
09.2020 - 05.2021
- Greeting tables and taking orders
- Entering them into the computer
- Bringing drinks to tables, both alcoholic and non-alcoholic
- Running appetizers and entrees to tables
- Bringing the check and receiving payments by cash, credit card, or gift card; and issuing receipts, refunds, and points
- Cleaning tables, sweeping, rolling silverware, changing teas, coffees, lemons, limes, stocking condiments, and portioning sugars.
Education
Bachelor’s - Art History
University of South Florida
08.2021
Skills
- Customer and personal service
- Highly motivated team player
- Ability to prioritize tasks and work flexible shifts
- Computers and electronics
- Outgoing personality and ability to converse politely
- Organized
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Timeline
SERVER
COOPERS HAWK WINERY AND RESTAURANT
11.2023 - Current
SERVER
TEXAS DE BRAZIL
06.2021 - 01.2023
SERVER
APPLEBEE’S
09.2020 - 05.2021
Bachelor’s - Art History
University of South Florida
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