Veronica Diego
Summary
I have experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes. I learned all this from being a nursing student even though I have worked most of my time in fast food chains, I have had real life experience in the medical field with patients and nurses and I am still open to learn more as I get further in my career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin
07.2022 - Current
- Took orders, prepared meals, and collected payments.
- Worked well with teammates
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- drive-thru operations, significantly reducing wait times for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Worked front counter, drive-thru and other areas.
Crew Member
McDonald's
05.2021 - 06.2022
- Provided exceptional customer service
- Operated cash register efficiently, handling transactions accurately and promptly.
- Prepared food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization
- Collaborated with team members to optimize workflow during peak hours.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
Education
No Degree - Nursing Education
Margaret H. Rollins School of Nursing
Associate of Arts - Pre-reqs.
University of Delaware
Newark, DE07-2025
High School Diploma -
Sussex Central Highschool
Georgetown05-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Flexible schedule
Certification
CPR certification
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin
07.2022 - Current
Crew Member
McDonald's
05.2021 - 06.2022
No Degree - Nursing Education
Margaret H. Rollins School of Nursing
Associate of Arts - Pre-reqs.
University of Delaware
High School Diploma -
Sussex Central Highschool
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