Veronica Dockum
Pompano Beach,FL
Summary
I am adaptable and professional, with experience at Nauti Dawg Marina Cafe, excelling in customer service and team collaboration. Proven problem-solver with a flexible schedule, enhancing guest satisfaction through efficient service. Skilled in housekeeping and maintaining organization, ensuring a welcoming environment for homeowners'.
Overview
4
4
years of professional experience
1
1
Certification
Work History
House Sitter
Grandparents
06.2025 - Current
- Ensured home security by monitoring property and responding to emergencies.
- Managed daily tasks, including pet care, mail collection, and plant maintenance.
- Maintained cleanliness and organization throughout household areas to enhance living conditions.
- Communicated effectively with family regarding house status and any issues encountered.
Food Runner
Nauti Dawg Marina Cafe
12.2024 - Current
- Delivered food and beverages promptly to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation.
- Monitored dining area for guest needs, ensuring attentive service throughout shifts.
- Assisted in training new staff on efficient food delivery protocols and service standards.
Babysitter
A Parent
10.2024 - Current
- Supervised children's activities, ensuring safety and engagement in diverse environments.
- Developed personalized care plans to meet individual needs and preferences of children.
- Communicated effectively with parents regarding daily activities and children's progress.
- Implemented educational games and activities to promote learning and development.
Hostess
Nauti Dawg Marina Cafe
05.2022 - Current
- Welcomed and seated guests, ensuring optimal dining experience and efficient table turnover.
- Managed reservations and waitlists, utilizing restaurant management software to enhance guest flow.
- Collaborated with servers and kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new host staff on procedures, enhancing team performance and service quality.
Education
High School Diploma -
Pompano Beach Highschool
600 NE 13th Ave, Pompano Beach, FL 3306005-2026
Skills
- Flexible schedule
- Problem-solving
- Flexibility
- Housekeeping
Certification
- PMI - Project Management Ready
- Autodesk certified User- Fusion 360
Timeline
House Sitter
Grandparents
06.2025 - Current
Food Runner
Nauti Dawg Marina Cafe
12.2024 - Current
Babysitter
A Parent
10.2024 - Current
Hostess
Nauti Dawg Marina Cafe
05.2022 - Current
High School Diploma -
Pompano Beach Highschool