Veronica Elswick

• Disinfected high-touch surfaces, reducing spread of germs in occupied spaces.
• Replenished supplies, including soap, paper products, and sanitation items.
• Emptied trash, recycling, and waste containers using proper handling procedures.

• Assisted customers with product selection, fitting room requests, and checkout questions.
• Operated point-of-sale register accurately while handling cash and card transactions.
• Stocked sales floor with newly processed items to maintain organized displays.

• Cleaned classrooms, restrooms, and common areas to maintain safe, sanitary school environment.
• Monitored supplies and restocked restroom and custodial inventory for daily operations.
• Operated floor buffers, vacuums, and mops to preserve polished, hazard-free surfaces.

• Assisted with bathing, grooming, and dressing while preserving dignity and comfort.
• Supported mobility, transfers, and safe ambulation using proper fall-prevention practices.
• Monitored medication schedules and reported changes in condition to family members.

• Directed market research projects, aligning study design with client objectives and business priorities.
• Developed survey instruments, discussion guides, and screening criteria for qualitative and quantitative studies.
• Analyzed respondent feedback and trend data to identify actionable insights for decision-making.

• Responded to inbound inquiries with accurate, courteous service and issue resolution.
• Documented caller interactions in CRM with clear, compliant account notes.
• Helped large volume of customers every day with reviewing interest rates on credit cards and personal accounts.

Required/General