Summary
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Escobar

Euless,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Processor

DOT Alliance Group
Grand Prairie, TX
2023 - Current
  • Ensured compliance with all applicable regulations, laws, and guidelines.
  • Transcribed data to worksheets to prepare documents and adjust accounts.
  • Processed and staged orders to complete shipments.
  • Ensured proper security measures were taken when handling sensitive customer data.
  • Managed outgoing shipments by setting up documents, boxing items and staging deliveries.

Intent Analyst

Fiesta Mart LLC
Irving, TX
2015 - 2021
  • Collaborated with other teams to ensure that customer intent was accurately captured and reported.
  • Mentored junior employees in departmental activities and procedures.
  • Generated reports using statistical software in response to user requests.
  • Developed dashboards and visualizations illustrating key insights derived from Intent Analysis projects.

Sales Representative

AT&T
Irving, TX
2021 - 2022
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Monitored customer order process and addressed customer issues.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Contacted new and existing customers to outline benefits of products.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Analyzed customer feedback to improve products and services.
  • Conducted market research to identify potential customers and their needs.

Education

High School Diploma -

Trinity High School
Euless, TX
05-2017

Skills

  • Document Management
  • Data Entry
  • Microsoft Excel
  • Discrepancy Research and Resolution
  • Interpersonal Communication
  • Recordkeeping Expertise
  • Teamwork and Collaboration
  • Attention to Detail

Languages

Spanish
Professional

Timeline

Processor

DOT Alliance Group
2023 - Current

Intent Analyst

Fiesta Mart LLC
2015 - 2021

Sales Representative

AT&T
2021 - 2022

High School Diploma -

Trinity High School

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Veronica Escobar