Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Veronica Esparza

Sugar Land

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

General Merchandise Expert

Target
Sugar Land
11.2021 - Current
  • Assisted customers in locating merchandise throughout the store.
  • Maintained cleanliness and organization of sales floor displays.
  • Stocked shelves with products and ensured proper labeling.
  • Provided product information and answered customer inquiries effectively.
  • Trained new team members on proper merchandising techniques and procedures.
  • Restocked merchandise to maintain inventory levels.
  • Assisted customers with product selection and inquiries.
  • Organized sales floor to enhance product visibility.
  • Trained new hires on store policies and procedures.
  • Monitored stock levels and communicated needs to management.
  • Provided customer service support by answering inquiries regarding products and services offered at the store.
  • Assisted customers in selecting merchandise based on their individual needs and preferences.

Store Manager

Hot Topic
Sugar Land
11.2018 - 11.2021
  • Managed daily store operations and ensured optimal staffing levels.
  • Trained and supervised team members on customer service best practices.
  • Oversaw inventory management and organized stock replenishment processes.
  • Developed and implemented promotional displays to enhance product visibility.
  • Maintained store compliance with health and safety regulations.
  • Conducted regular team meetings to communicate goals and expectations.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Recruited, trained and supervised new employees.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.

Education

High School Diploma - undefined

Centennial High School
1997

Some College (No Degree) - Physics

Idaho State University
Pocatello, ID

Some College (No Degree) - Aerospace Engineering

Auburn University
Auburn, AL

Skills

  • Cash handling accuracy
  • Inventory control procedures
  • Organized
  • Time management
  • Flexible schedule
  • Strong communication skills
  • Excellent multi-tasker
  • Detail-oriented
  • Visual merchandising
  • Team training
  • Customer service
  • Product knowledge
  • Promotional displays
  • Stock replenishment
  • Cash handling
  • Customer engagement
  • Effective communication
  • Problem solving
  • Product labeling
  • Order filling

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

General Merchandise Expert

Target
11.2021 - Current

Store Manager

Hot Topic
11.2018 - 11.2021

High School Diploma - undefined

Centennial High School

Some College (No Degree) - Physics

Idaho State University

Some College (No Degree) - Aerospace Engineering

Auburn University
Veronica Esparza
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