Jannie Arroyo CCMA

• Relayed triage information and facilitated communication between provider and patient concerning patient disposition for 3 providers, Obtained case history and gathered triage information to determine appropriate avenue for care, E-Prescriptions refill request and refills requesting through fax, E-Faxes, Calling pt with Imaging results, Prior Authorizations for medication and some medication devices, determine if pts need appointment for refills or ect, scheduling appointments, scheduling IUD insertions, lab results, Completing documents, calling pts with lab results, entering future labs, sending orders to CPL, LabCorp, and quest, on call rotating weeks for 24/7 for 1 week, Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care, Evaluated patient histories, complaints and current symptoms, Performed triage on incoming patients and determined severity of injuries and illnesses, Bilingual translator, Medical records, Sending referrals.

**All my task are done on a daily bases for 8 providers 4 Obgyn and 4 FNP But now its only for 2 FNP and 1 OB provider**

• Rooming Patients,Assisting with Patients Vitals,Administering Injections,Phlebotomy PRN,Lab Order/Add ons/Corrects,Pap Smears (Assisting),Colposcopy,IUD Insertions/Removing,In office Procedures Set up,Leep (Assisting/Set Up),Ablation (Assisting/Set up),Pellet Inserting (Assisting/Set Up),Essure& Novasure,Setting up rooms for Next Pt,HCG,New Pts,Urinalysis,EMB(Endometrial Biopsy assisting/set up),Triage Calls for 3 Physicians,Sterilizing tools/equipment,Auto Clay,Mckesson Order Supply,New OB Bags,Scheduling Appointments,Pharmacy medical clarification,EClinical Works,Scheduling OB Inductions/C-Sections,Triage Telephone Encounters,Review lab results with Pts,Prior Authorizations,Faxing Inductions paper work Ect,Charting.

• Taking patients into rooms, vitals, answering phones, referral’s, assisting doctor, confirming medications, checking out patients, scheduling appointments, e-prescriptions, electronic faxes, messages, reports, IE’s, injections, Electronic fax, Diabetic Pump training, Libre sensor , Re-class.

• Managed and pursed collections, bank deposits, managed and updated delinquency for corporate and lenders, act as extension of Property Manager and filled in for duties in her absence, processing final statement of deposit (SODAS) for move outs, walked property for violations and collection efforts, oversaw monthly accounting close out, outreach and internet marketing, processed evictions and handled court proceedings, prepared reports for regional on charge adjustments.

• Managed and pursued collections, bank deposits, updated delinquency reports for owners, processed final statement and sent to procollect, walked property for violations and collection efforts, processed evictions and handle court proceedings, general office responsibilities, answering phones, and filing, greet clients and prospects in friendly and professional manner, general leasing and marketing duties, outreach, touring, newsletters.

• Managed and pursed collections, bank deposits, managed and update delinquency for corporate and lenders, walked property for violations for collections efforts, general office responsibilities answered phones, filed documents, greeted clients and prospects in friendly and professional manner, general leasing and marketing duties outreach touring newsletters.