Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Ferruzola

Brooklyn,NY

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

26
26
years of professional experience

Work History

Supervisor

Harjoe Money Center
11.2006 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Manager

Conway Stores
10.1990 - 02.2000
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

GED

Mabel Dean Bacon
New York, NY
09.1987

Skills

  • Administration and Reporting
  • Managing Employee Relations
  • Performance Tracking and Evaluations
  • Actor Cueing

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Harjoe Money Center
11.2006 - Current

Manager

Conway Stores
10.1990 - 02.2000

GED

Mabel Dean Bacon

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Veronica Ferruzola