Veronica Figueroa
Saint Cloud,MN
Summary
Friendly and dependable retail associate with 5+ years of experience helping customers find what they need and keeping sales floors organized and welcoming. Strong background in teamwork, problem-solving, and creating a smooth shopping experience. Excited to join Home Depot to support customers, learn new skills, and contribute to a positive store environment.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Style Consultant
Target
11.2022 - Current
- Proposed accessories to complete outfits and complement clothing choices.
- Analyzed suitable colors, cuts, and designs for clients' outfits, jewelry, and makeup.
- Organized sales area and workstation to showcase products and boost sales.
- Resolved guest complaints about service or style.
Package Handler
FedEx
04.2022 - 08.2022
- Followed safety regulations to maintain a safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into the correct trucks.
Style Consultant
Target
11.2021 - 01.2022
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Merchandised store inventory in seasonal and brand displays.
- Monitored security and prevented loss of valuable merchandise.
Cashier
Kohl's
08.2021 - 11.2021
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments, and issue receipts.
Personal Shopper
Walmart
11.2020 - 07.2021
- Reviewed customer orders closely to locate desired items and checked the app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Tracked substitutions and informed customers of changes.
Crew Team Member
Burger King
08.2020 - 11.2020
- Worked well with teammates and accepted coaching from the management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru, and other areas.
Food Sales Associate
Walmart
07.2020 - 08.2020
- Merchandised products and maintained adequate inventory to achieve consistent sales.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Re-stocked, organized and arranged service and food stations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Hilmar High School
Hilmar, CABachelor of Science -
St Cloud State University
St. Cloud, MN 08.2021 - 05.2027
Skills
- Active Listening
- Conflict Resolution
- Adaptability
- Customer Service
- Relationship Building
- Multitasking and Organization
- Problem Solving
- Team Collaboration
- Style consultation
- Effective communication
- Problem solving
Languages
Spanish
English
Timeline
Style Consultant
Target
11.2022 - Current
Package Handler
FedEx
04.2022 - 08.2022
Style Consultant
Target
11.2021 - 01.2022
Cashier
Kohl's
08.2021 - 11.2021
Bachelor of Science -
St Cloud State University
08.2021 - 05.2027
Personal Shopper
Walmart
11.2020 - 07.2021
Crew Team Member
Burger King
08.2020 - 11.2020
Food Sales Associate
Walmart
07.2020 - 08.2020
High School Diploma -
Hilmar High School