Oversee student enrollment applications working with secretaries at the campuses to ensure that the process is completed timely and accurately.
Report staff and student data submissions across various platforms (NJ SMART, NJ Homeroom, etc.) to the NJDOE while working with multiple stakeholders.
Provide sending districts with student information so transportation or aid in lieu can be provided to eligible students.
Secretary
ILearn Schools, Inc.
08.2017 - 07.2018
Answered multi-line phone system and directed calls to pertinent departments.
Provided clerical support to all departments by copying, faxing, and filing documents.
Scheduled meetings and conducted necessary follow-up calls.
Responded to emails and other correspondence to facilitate communication between various parties.
Elementary School Secretary
Passaic Arts & Science Charter School
01.2014 - 07.2017
Managed phone, mail and email correspondence received by and sent to families.
Worked with families to ensure that they completed the enrollment process timely and accurately.
Maintained student data to ensure that student records were accurate throughout the academic year.
Wrote and proofread communication that was sent to families (reminders, upcoming events, etc.).
Assisted staff members with special tasks on daily basis.
Implementation and Renewal Specialist
Benefit Analysis, Inc.
03.2012 - 12.2013
Assist with the set up and implementation of benefits plans for new clients
Assist with the renewal of benefits plans for current clients as well as any necessary updates
Customer Service Representative
Benefit Analysis, Inc.
09.2010 - 03.2012
Manage incoming phone calls from customers
Assist customers with any inquiries relating to their benefits plans and account information.
Process Flexible Spending and Health Reimbursement Account claims for customers.
Front Desk Receptionist
Boys & Girls Club of Clifton
09.2003 - 08.2010
Manage incoming phone and email correspondence.
Assist parents with registration for various aftercare and summer programs/activities (swim lessons, basketball, field trips, summer camp, etc.).
Assist with the maintenance of student accounts.
Responsible for promoting new programs and club developments to families.
Education
Bachelor of Science - Psychology
Montclair State University
Montclair, NJ
Associate of Science -
Bergen Community College
Paramus, NJ
09.2007
Skills
Experience with Microsoft Office (Word, Excel, etc)
Experience with New Jersey Submission portals (NJ SMART, NJ Homeroom, etc)
Ability to manage and complete various reporting submissions simultaneously
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting