VERONICA FLAZ
Lake Hiawatha,NJ
Overview
21
21
years of professional experience
Work History
Data & Reporting Specialist
ILearn Schools, Inc.
08.2018 - Current
- Oversee student enrollment applications working with secretaries at the campuses to ensure that the process is completed timely and accurately.
- Report staff and student data submissions across various platforms (NJ SMART, NJ Homeroom, etc.) to the NJDOE while working with multiple stakeholders.
- Provide sending districts with student information so transportation or aid in lieu can be provided to eligible students.
Secretary
ILearn Schools, Inc.
08.2017 - 07.2018
- Answered multi-line phone system and directed calls to pertinent departments.
- Provided clerical support to all departments by copying, faxing, and filing documents.
- Scheduled meetings and conducted necessary follow-up calls.
- Responded to emails and other correspondence to facilitate communication between various parties.
Elementary School Secretary
Passaic Arts & Science Charter School
01.2014 - 07.2017
- Managed phone, mail and email correspondence received by and sent to families.
- Worked with families to ensure that they completed the enrollment process timely and accurately.
- Maintained student data to ensure that student records were accurate throughout the academic year.
- Wrote and proofread communication that was sent to families (reminders, upcoming events, etc.).
- Assisted staff members with special tasks on daily basis.
Implementation and Renewal Specialist
Benefit Analysis, Inc.
03.2012 - 12.2013
- Assist with the set up and implementation of benefits plans for new clients
- Assist with the renewal of benefits plans for current clients as well as any necessary updates
Customer Service Representative
Benefit Analysis, Inc.
09.2010 - 03.2012
- Manage incoming phone calls from customers
- Assist customers with any inquiries relating to their benefits plans and account information.
- Process Flexible Spending and Health Reimbursement Account claims for customers.
Front Desk Receptionist
Boys & Girls Club of Clifton
09.2003 - 08.2010
- Manage incoming phone and email correspondence.
- Assist parents with registration for various aftercare and summer programs/activities (swim lessons, basketball, field trips, summer camp, etc.).
- Assist with the maintenance of student accounts.
- Responsible for promoting new programs and club developments to families.
Education
Bachelor of Science - Psychology
Montclair State University
Montclair, NJAssociate of Science -
Bergen Community College
Paramus, NJ09.2007
Skills
- Experience with Microsoft Office (Word, Excel, etc)
- Experience with New Jersey Submission portals (NJ SMART, NJ Homeroom, etc)
- Ability to manage and complete various reporting submissions simultaneously
- Adaptable
- Excellent researcher
- Excellent communication skills
- Attentive listener
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Data & Reporting Specialist
ILearn Schools, Inc.
08.2018 - Current
Secretary
ILearn Schools, Inc.
08.2017 - 07.2018
Elementary School Secretary
Passaic Arts & Science Charter School
01.2014 - 07.2017
Implementation and Renewal Specialist
Benefit Analysis, Inc.
03.2012 - 12.2013
Customer Service Representative
Benefit Analysis, Inc.
09.2010 - 03.2012
Front Desk Receptionist
Boys & Girls Club of Clifton
09.2003 - 08.2010
Bachelor of Science - Psychology
Montclair State University
Associate of Science -
Bergen Community College
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