Veronica Flores
Summary
Enthusiastic and reliable. Takes pride in providing excellent customer service and creating memorable experiences for others. Skilled in satisfying customer needs, problem solving and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server/Cashier
AJ's Restaurant
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Aeropostale
02.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Drive-Thru Cashier
Sonic Drive In
09.2018 - 06.2019
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Followed food safety and sanitation guidelines at all times.
Education
No Degree - Dental Hygiene
Central Piedmont Community College
Charlotte, NC06.2024
High School Diploma -
Central Cabarrus High School
Concord, NC06.2021
Skills
- Strong Work Ethic
- Accountability
- Works Well with Others
- Guest Engagement
- Professional Appearance
- Sterilization techniques
- Patient Services
Additional Information
Recommendations:
Current Employer: Kristina Karakasis 704-620-2658
Current Teacher at KDAA: Mandy 980-439-2275
High School Teacher: Ashley Eyer 704-260-6570
Cheer Coach: Jennifer Bost 704-517-0124
Timeline
Server/Cashier
AJ's Restaurant
08.2021 - Current
Sales Associate
Aeropostale
02.2020 - 08.2021
Drive-Thru Cashier
Sonic Drive In
09.2018 - 06.2019
No Degree - Dental Hygiene
Central Piedmont Community College
High School Diploma -
Central Cabarrus High School
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