Veronica Garcia
San Antonio,TX
Overview
12
12
years of professional experience
Work History
Operations Support Clerk
U.S. Probation - Western District of Texas
08.2024 - Current
- Provide clerical and administrative support to the U.S. probation officers and 3 officer assistants.
- Open, close, research and update information into the Probation Automated Case Tracking Systems (PACTS).
- Electronically submit appropriate documents to the Federal Courts, Bureau of Prisons and Sentencing Commission.
Court Supervisor
Central Magistrate Court
02.2021 - 07.2024
- Conduct evaluations, create and maintain a monthly schedule
- Quickly and thoroughly rectifying oversights and address interdepartmental conflicts
- Work closely with Magistrate judges, district attorneys, law enforcement personnel and public defenders
- Create dockets and prepare 40+ case files for magistration
- Speak to the public about bonds, conditions of bond, magistration process, warrants and new offenses
Youth Leader
Northside ISD
01.2020 - 11.2021
- Communicate with students, staff and parents about curriculum and performance
- Developed and supervised the daily curriculum for 12+ students, planned daily activities, and assisted students with assignments
Member Service Representative
USAA Bank
02.2018 - 08.2018
- Explained to members the types and terms of auto and personal loans available
- Effectively handled customer complaints and took appropriate action to resolve them and ensure a positive member experience
Teller
Generations FCU
01.2017 - 12.2017
- Provided account services to customers by receiving deposits and loan payments, cashing checks, etc
- Offered beneficial and appropriate products and services to members
Cashier
HEB
01.2013 - 12.2016
- Operated cash register for cash, check and credit card transactions
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs
Education
Sociology -
Texas A&M University
San Antonio, TX12.2020
Skills
- Multitasking
- Organization and time management
- Excellent communication
- Legal documentation review
- Data entry
Timeline
Operations Support Clerk
U.S. Probation - Western District of Texas
08.2024 - Current
Court Supervisor
Central Magistrate Court
02.2021 - 07.2024
Youth Leader
Northside ISD
01.2020 - 11.2021
Member Service Representative
USAA Bank
02.2018 - 08.2018
Teller
Generations FCU
01.2017 - 12.2017
Cashier
HEB
01.2013 - 12.2016
Sociology -
Texas A&M University