Veronica Garcia
Sparks,NV
Summary
Friendly and reliable hospitality professional with 5+ years of experience in hosting, table service, and customer care. Skilled at multitasking in fast-paced environments and delivering excellent guest experiences. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Licensed Esthetician
Roze beauty
- Current
- Managed all aspects of business operations, including scheduling, inventory, and client relations.
- Provide exceptional customer service and maintain client retention.
- Promoted services and products through marketing strategies that built a loyal client base.
Assistant Store Manager
Sally Beauty Holdings Inc.
Sparks, NV
10.2025 - Current
- Assisted in managing daily store operations, ensuring optimal customer service and team performance.
- Trained new staff on product knowledge and company policies to enhance service delivery.
- Executed inventory management procedures, maintaining stock levels and minimizing shrinkage.
- Monitored sales trends and provided KPI feedback to improve merchandising strategies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Wax Specialist
European Wax Center
11.2019 - 11.2020
- Performed professional waxing services while ensuring client comfort, safety, and sanitation standards.
- Educated clients on aftercare practices and recommended products to maintain results.
- Built and maintained client relationships to encourage repeat visits and referrals.
Hostess
Bimini Steakhouse
01.2019 - 11.2019
- Greeted and seated guests, managed reservations, and ensured smooth front-of-house operations.
- Assisted servers with end-of-night duties, including cashiering and closing tasks.
- Answered customer questions about hours, seating, and menu information.
Spa Hostess
Grand Sierra Resort Spa
06.2018 - 01.2019
- Greeted and assisted guests with check-in, appointments, and service information to ensure a welcoming experience.
- Coordinated schedules with spa staff and maintained smooth guest flow between treatments.
- Maintained cleanliness and organization of reception and lounge areas while processing payments and inquiries.
Hostess / Table Runner
Outback Steakhouse
01.2018 - 01.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Trade School - Licensed Esthetician
Milan Institute of Cosmetology
01-2019
High School Diploma - undefined
Academy of Arts, Careers, & Technology
01-2017
Skills
- Guest Relations
- Customer service
- Bilingual (Fluent in English and Spanish)
- Cash Handling & POS Operation
- Table Service & Hostessing
- Multitasking & Time Management
- Food & Beverage Knowledge
- Professional Communication
- Appointment scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Store Manager
Sally Beauty Holdings Inc.
10.2025 - Current
Wax Specialist
European Wax Center
11.2019 - 11.2020
Hostess
Bimini Steakhouse
01.2019 - 11.2019
Spa Hostess
Grand Sierra Resort Spa
06.2018 - 01.2019
Hostess / Table Runner
Outback Steakhouse
01.2018 - 01.2019
Licensed Esthetician
Roze beauty
- Current
High School Diploma - undefined
Academy of Arts, Careers, & Technology
Trade School - Licensed Esthetician
Milan Institute of Cosmetology