VERONICA GARZA
Lansing,MI
Summary
Hardworking Student offering internship work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
2025
2025
years of professional experience
Work History
General Office Assistant
State of Michigan Department of State
08.2024 - Current
- Uses sound judgment to review, access, and decide the court of action necessary to accurately amend vehicle records.
- Retrieves specified records from the Department's CARS program to reveal needed information. This activity requires considerable knowledge of accessing, reading, and applying vehicle record information.
- Sends correspondence to customers for additional required information.
- Resolves conflicting codes and transaction data to achieve updates using available resources such as previous work experience, training, and the TItle and Registration manual.
- Review business emails to assist customers and businesses in establishing or updating their accounts.
- Answers and manages incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prepares and edits documents to produce precise, accurate, and professional communication.
- Promptly receives and forwards incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Inputs data into spreadsheets and databases.
- Utilizes office management software to record and track customer information.
- Supports staff on special assignments and ad hoc projects.
STUDENT ASSISTANT
State of Michigan, Department of State
06.2023 - 08.2024
- Conducted thorough qualitative and quantitative analyses of election data and policies to inform decision-making processes
- Engaged in comprehensive interviews with election officials and stakeholders to gather firsthand perspectives for well-rounded research
- Fostered collaborative relationships with colleagues to accurately assess research and data needs, facilitating effective responses
- Utilized strong analytical skills to synthesize complex research findings into concise summaries for diverse audiences
- Demonstrated proficient writing abilities by drafting thorough recommendations, reports, and memoranda based on synthesized research
- Actively contributed to policy discussions within the Bureau, providing informed insights and recommendations.
- Developed engaging public and voter-facing election materials, ensuring the accuracy and accessibility of information
- Exhibited strong editing skills in reviewing and refining content to maintain consistency and clarity
- Stayed updated on changes in laws and policies, ensuring compliance and informing decision-making processes
SERVER/LEAD SERVER TRAINER/BARTENDER
American Fifth Spirits
- Maintained organization of office, prep station, dining room, and storage
- Trained new servers and served as a lead server trainer
- Demonstrated expertise in various spirits and rotating cocktail menus
- Ensured compliance with state and federal laws regarding alcoholic beverages
Education
Bachelor of Science - LEGAL STUDIES
Davenport University
Grand Rapids 08.2025
Skills
- Data organization
- Faculty support
- Research
- Document processing
- Research ability
- Correspondence writing
- Strong organization
- Calendar management
- Administrative tasks
Certifications Courses
- Bilingual (Conversational Spanish and Basic ASL)
- Customer Service
- Office Administration
- Record Keeping
- Mail Handling
- CLIO
- Legal research
- Client communication
- Document drafting
- Case management
Languages
Spanish
Limited Working
Timeline
General Office Assistant
State of Michigan Department of State
08.2024 - Current
STUDENT ASSISTANT
State of Michigan, Department of State
06.2023 - 08.2024
SERVER/LEAD SERVER TRAINER/BARTENDER
American Fifth Spirits
Bachelor of Science - LEGAL STUDIES
Davenport University
Similar Profiles
BriAnna SmithBriAnna Smith
Clerk: Department of State Aide at State Of Michigan: Internal Services SectionClerk: Department of State Aide at State Of Michigan: Internal Services Section
Darlene Patterson-StaporDarlene Patterson-Stapor
Office Supervisor 10 at Michigan Department of StateOffice Supervisor 10 at Michigan Department of State
Dan WilliamsDan Williams
Bank Examiner at State of Michigan Department of Financial ServicesBank Examiner at State of Michigan Department of Financial Services