Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Developed, implemented and evaluated an evidence based research project to educate and train staff on patient rounding. Resulting in a 54% fall reduction and a 15%increase in patient satisfaction scores.
Co authored poster, Rounding With A Purpose, and presented at Academy of Medical Surgical Nurses Conference 2020
Participated and Co -Chaired both floor specific and hospital wide committees.