lam a nard and dependable worker. I work well with oters. I am a leam olayer. I love to make my customer's happy. I am very reliable and enjoy making people smile as well as making a difference in people's lives.
Overview
22
22
years of professional experience
Work History
Customer Service Specialist
Bill.com
Houston, USA
09.2021 - 06.2024
I am responsible for gathering vendor information from invoices and calling to verify their credit card policy.
Customer Service Representative
JPMorgan Chase
Katy, USA
04.2019 - 09.2021
I am responsible for taking inbound calls from Banking Customers regarding their checking and savings account, such as checking balances, transactions, and other details on their accounts.
Customer Service Representative
TwinHill Corporate Apparel
Houston, USA
06.2014 - 07.2018
Answer phone calls to resolve concerns.
Communicate with customers via online chat.
Data Entry.
Customer Service Representative
11.2012 - 06.2014
Answered phone calls to resolve issues.
Successfully set up reservations for tuxedo rentals.
Customer Care Supervisor
ACS
Houston, USA
09.2002 - 05.2012
Handled escalated calls for age.
Provided coaching and training of employees.
Personal Information
Work Permit: Authorized to work in the US for any employer