Summary
Overview
Work History
Personal Information
Timeline
Generic

Veronica Green

Houston,TX

Summary

lam a nard and dependable worker. I work well with oters. I am a leam olayer. I love to make my customer's happy. I am very reliable and enjoy making people smile as well as making a difference in people's lives.

Overview

22
22
years of professional experience

Work History

Customer Service Specialist

Bill.com
Houston, USA
09.2021 - 06.2024
  • I am responsible for gathering vendor information from invoices and calling to verify their credit card policy.

Customer Service Representative

JPMorgan Chase
Katy, USA
04.2019 - 09.2021
  • I am responsible for taking inbound calls from Banking Customers regarding their checking and savings account, such as checking balances, transactions, and other details on their accounts.

Customer Service Representative

TwinHill Corporate Apparel
Houston, USA
06.2014 - 07.2018
  • Answer phone calls to resolve concerns.
  • Communicate with customers via online chat.
  • Data Entry.

Customer Service Representative

11.2012 - 06.2014
  • Answered phone calls to resolve issues.
  • Successfully set up reservations for tuxedo rentals.

Customer Care Supervisor

ACS
Houston, USA
09.2002 - 05.2012
  • Handled escalated calls for age.
  • Provided coaching and training of employees.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Customer Service Specialist

Bill.com
09.2021 - 06.2024

Customer Service Representative

JPMorgan Chase
04.2019 - 09.2021

Customer Service Representative

TwinHill Corporate Apparel
06.2014 - 07.2018

Customer Service Representative

11.2012 - 06.2014

Customer Care Supervisor

ACS
09.2002 - 05.2012
Veronica Green